Automotive Service & Parts Manager

Steele Auto Group; Halifax; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

100% Matched Retirement Savings Plan

Flexible Health & Dental Plans

Mental Health & Wellness Support

Employee Discounts

Work Boot Reimbursement

Steele University Access

Career Growth Opportunities

Job summary

Steele Auto Group is seeking an experienced Service and Parts Manager for Porsche Halifax to lead the Service and Parts operations, drive profitability, and deliver a premium customer experience. You will mentor teams, manage budgets, and ensure compliance with Porsche standards and company policies.

Ideal candidates bring proven automotive leadership, strong understanding of dealership operations, and a track record of achieving departmental targets while maintaining service quality and

Qualifications

• Proven leadership within automotive dealership Service and/or Parts Department.
• Strong understanding of dealership operations, inventory management, logistics, warranty processes, and financial controls.
• Experience leading teams, achieving department targets, and driving profitability.

Responsibilities

• Lead daily Service and Parts operations, ensuring efficient workflows and alignment with standards.
• Deliver a premium customer experience by setting high service standards and resolving escalated concerns.
• Coach and develop team members with clear expectations and accountability.
• Manage budgets, forecasts, expenses, and gross margins to improve profitability.
• Oversee parts purchasing, pricing, inventory control, and stock levels.

Skills

Leadership

Automotive dealership operations

Budgeting and financial controls

Customer experience

Job description

Porsche of Halifax
3363 Kempt Road
Halifax, NS B3K 4X5, CAN

Description

At Steele Auto Group , work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Porsche Halifax is looking for an experienced Service and Parts Manager to join our team. As a Service and Parts Manager, your role is about more than managing departments, it is about setting the standard for excellence. You will lead Service and Parts operations, develop high-performing teams, drive financial performance, and deliver the premium customer experience expected from the Porsche brand. If you are a proven automotive leader who thrives on accountability, operational excellence, and developing people, we want to hear from you

Competitive compensation based on your experience, skills, and qualifications.

How you will make an impact:

Lead daily Service and Parts operations, ensuring efficient workflows, strong productivity, and alignment with dealership and manufacturer standards

Deliver a premium customer experience by setting high service standards and resolving escalated concerns professionally

Coach, mentor, and develop team members while establishing clear expectations, accountability, and performance goals

Manage budgets, forecasts, expenses, and gross margins to improve profitability and operational efficiency

Oversee parts purchasing, ordering, pricing, inventory control, and stock levels to support departmental performance

Maintain service quality, warranty processes, and operational procedures while identifying opportunities for continuous improvement

Support recruitment, onboarding, and ongoing team development to build a high-performing, customer-focused workforce

Ensure compliance with applicable legislation, workplace safety requirements, Porsche manufacturer standards, warranty procedures, and company policies

What drives your success:

You have proven leadership experience within an automotive dealership Service and/or Parts Department

You have a strong understanding of dealership operations, inventory management, logistics, warranty processes, and financial controls

You have demonstrated success leading teams, improved performance, and achieving departmental targets

You are experienced in managing budgets, analyzing financial reports, and maximizing profitability

You understand manufacturer standards, vehicle service requirements, and applicable industry regulations

You have exceptional communication, customer service, problem-solving, and relationship-building skills

You are analytical, organized, accountable, and results-driven, with strong time-management skills

You have a valid driver's license and a clean driver's abstract

Previous senior management experience overseeing both Service and Parts is a strong asset

Experience in a premium or luxury automotive dealership environment is an advantage

The Steele Advantage:

100% Matched Retirement Savings Plan - Because your future matters

Flexible Health & Dental Plans - Affordable, dependable coverage for the people who matter most

Mental Health & Wellness Support - 24/7 confidential support for you and your family

Employee Discounts - On vehicle purchases, parts, and service at any of our locations

Work Boot Reimbursement - Support for your work essentials, with no waiting period for eligible employees

Access to Steele University - Learn anytime, anywhere and earn rewards as you grow your skills

Career Growth Opportunities - We invest in our people and promote from within