Automotive Service Advisor | Flexible Schedule & Growth

Auto Electric Service Ltd.; Regina; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Comprehensive health and dental覆盖

Life and disability insurance

Company pension plan

Employee discounts

Flexible scheduling for work-life bal

Paid time off and holiday pay

Ongoing training and professional de

Opportunity to grow your career with a

Job summary

Auto Electric Service Ltd. in Saskatchewan is seeking a confident Service Advisor to be the face of the shop, coordinating the repair process and communicating recommendations clearly to customers and technicians.

You will greet customers, explain repairs and costs, obtain approvals, maintain records, and help keep the workshop organized while delivering a positive, professional service experience.

Qualifications

• Previous customer-facing experience; automotive experience is preferred.
• 1-2 years of automotive service experience preferred.
• Strong understanding of automotive maintenance and repair.

Responsibilities

• Greet customers and create a positive first impression.
• Listen to customer concerns and perform initial walk-around inspections.
• Prepare accurate repair orders, estimates, and service recommendations.
• Explain repairs, maintenance needs, costs, and timelines clearly.
• Communicate with customers throughout the repair process.
• Obtain approval before additional work is completed.
• Coordinate closely with technicians to maintain shop flow and productivity.
• Monitor work in progress and help minimize comebacks.
• Follow up after service to ensure customer satisfaction.
• Build strong customer relationships and encourage repeat business.
• Maintain accurate customer and vehicle records.
• Assist with parts ordering, warranty documentation, and customer transportation when required.
• Maintain a clean, organized, and professional workspace.
• Follow all shop, safety, environmental, and regulatory procedures.

Skills

Customer service

Communication skills

People skills

Automotive experience

Driver's license

Education

High school diploma or equivalent

Tools

Protractor

Job description

Auto Electric Service Ltd. in Saskatchewan is seeking a confident Service Advisor to be the face of the shop, coordinating the repair process and communicating recommendations clearly to customers and technicians.

You will greet customers, explain repairs and costs, obtain approvals, maintain records, and help keep the workshop organized while delivering a positive, professional service experience.