Automotive Parts Advisor — Customer-First & Team-Focused

Northern Roads Auto Group; Belleville; Vor Ort; CAD 42.000 - 54.000; Vollzeit

Zusammenfassung

Northern Roads Auto Group’s Belleville Chrysler Dodge Jeep Ram is seeking a dependable Parts Person to support customers and technicians with parts selection, quotes and order processing. The role emphasizes friendly, knowledgeable service, accuracy, and teamwork in a busy parts department.

Automotive parts experience is an asset, and transferable retail skills with a strong interest in learning the automotive parts business are welcome. On-site work with flexible shifts is required.

Qualifikationen

• Automotive parts experience is an asset.
• Retail or over-the-counter sales experience is valued.
• Willingness to learn and adapt to new systems.

Aufgaben

• Help retail customers, service technicians and advisors find the right parts.
• Provide friendly, knowledgeable service at the parts counter and by phone.
• Look up parts, confirm fitment and availability, and prepare quotes.
• Receive, inspect, label and organize parts shipments.
• Process orders, invoices, returns and warranty-related parts as required.
• Keep the parts department clean, organized and running smoothly.
• Communicate with service and sales teams to meet customer needs.
• Handle several requests at once with accuracy.
• Use good judgment and problem-solving when issues arise.

Kenntnisse

Customer service

Retail or over-the-counter sales

Team player

Organizational skills

Communication skills

Problem-solving

Multitasking

Reliability

Flexibility

Computer skills

Tools

PBS system

Mopar parts system

Jobbeschreibung

Northern Roads Auto Group’s Belleville Chrysler Dodge Jeep Ram is seeking a dependable Parts Person to support customers and technicians with parts selection, quotes and order processing. The role emphasizes friendly, knowledgeable service, accuracy, and teamwork in a busy parts department.

Automotive parts experience is an asset, and transferable retail skills with a strong interest in learning the automotive parts business are welcome. On-site work with flexible shifts is required.