Parts Advisor — Fast-Paced Auto Parts, Growth & Bonuses

Performance Cars Ltd.; Brampton; On-site; CAD 50,000 - 80,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Employee events & engagement

Vehicle, service & parts discounts

Job summary

Performance Chrysler Brampton is seeking an experienced Parts Advisor to join the team. The role involves assisting customers with parts inquiries in person, over the phone, and online; processing orders for service technicians; maintaining inventory; and ensuring accurate stock records.

You will work in a dynamic automotive environment in Brampton, leveraging catalogs and computer systems to source parts and advise customers on interchangeable options.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years customer service and/or cashier experience is required.
• Must have a valid Ontario Driver's License and good driving record.
• Aptitude for arithmetic, ability to read catalogs and technical materials, and legible handwriting are essential.
• Familiarity with automobile parts and ability to judge interchangeability.
• Ability to navigate and utilize computers at an advanced level.
• Able to deal with people tactfully and professionally at all times.
• Excellent verbal and written communication skills.
• Highly organized and detail oriented in a fast-paced environment.

Responsibilities

• Address all customers with parts inquiries, in person, on the phone and electronically.
• Complete orders for Service Technicians in the Service Department.
• Place orders in a timely fashion.
• Maintain proper inventory levels.
• Inspect damaged parts to determine proper replacement.
• Identify necessary parts based on customer descriptions.
• Examine returned parts for defects and discuss exchanges or refunds.
• Consult catalogs for stock numbers and prices and fetch parts from stockroom.
• Recommend interchangeable parts or place special orders when needed.
• Manage unpacking and storage of incoming parts.
• Receive and fill telephone orders.
• Organize catalogs and price lists.
• Maintain sales and inventory records.
• Project a positive attitude for customers and coworkers.
• Organize tools and equipment for a neat workstation.
• Evaluate work for thoroughness and timeliness.
• Work with minimal supervision and adhere to safety standards.

Skills

Customer service

Cashier experience

Computer literacy

Driver's license

Communication skills

Fast-paced work

Math aptitude

Education

High School Diploma or GED

Tools

Inventory software

Job description

Performance Chrysler Brampton is seeking an experienced Parts Advisor to join the team. The role involves assisting customers with parts inquiries in person, over the phone, and online; processing orders for service technicians; maintaining inventory; and ensuring accurate stock records.

You will work in a dynamic automotive environment in Brampton, leveraging catalogs and computer systems to source parts and advise customers on interchangeable options.