Automotive Parts Advisor

Lithia Motors; Newmarket; Vor Ort; CAD 45.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision plans

Paid holidays

Disability coverage

Life Insurance

RRSP plans

Employee Stock Purchase Plan

Professional development & growth

Vehicle purchase discounts

Employee assistance & wellness

Zusammenfassung

Pfaff Automotive Partners, Audi Newmarket, is seeking a Parts Advisor to support customers and technicians with the right parts, maintain accurate inventory, and assist daily Parts Department operations in a fast-paced dealership environment in Newmarket, ON. Must have automotive parts experience and strong customer service skills.

Responsibilities include pricing, availability checks, and coordinating with service teams. Valid Ontario driver’s licence required.

Qualifikationen

• 3+ years of automotive parts experience.
• Experience in automotive industry.
• Knowledge of parts and Parts Dept operations.
• Excellent customer service and interpersonal skills.
• Strong English communication skills.
• Strong organization and attention to detail.
• Ability to multitask in a fast-paced dealership environment.
• Strong numerical accuracy.
• Ability to work independently and as part of a team.
• Valid Ontario driver’s licence and clean abstract.

Aufgaben

• Assist customers and internal dealership teams in identifying and selecting the correct automotive parts.
• Pick and deliver parts to technicians to support Service Department operations.
• Receive shipments, verify quantities, and report discrepancies.
• Provide customers with pricing, product information, and availability in person and by phone.
• Recommend related parts, accessories, and available specials.
• Maintain accurate, organized, and well-stocked parts inventory.
• Process returns or unused parts and ensure proper inventory return.
• Assist with inventory organization, stock management, and general Parts Department upkeep.
• Pick up and deliver parts to customers or suppliers using a company vehicle.
• Support the Parts Manager and team with additional responsibilities to ensure efficient operations.

Kenntnisse

Parts knowledge

Customer service

English communication

Attention to detail

Multitasking

Jobbeschreibung

Automotive Parts Advisor - Audi Newmarket, Newmarket, ON L3Y 9A1

Are you passionate about the automotive industry and delivering an exceptional customer experience? Audi Newmarket is looking for an experienced and highly organized Parts Advisor to join our team. As a Parts Advisor, you’ll play an important role in keeping our Parts and Service operations running smoothly. From assisting customers and technicians with the right parts to maintaining accurate inventory and supporting daily Parts Department operations, you’ll help deliver the level of service expected from the Audi brand. If you have automotive parts experience, strong attention to detail, and enjoy working in a fast-paced dealership environment, we want to hear from you.

What You’ll Be Doing

• Assist customers and internal dealership teams in identifying and selecting the correct automotive parts.
• Pick and deliver parts to technicians efficiently to help keep Service Department operations moving.
• Receive incoming shipments, verify quantities, and report any discrepancies to management.
• Provide customers with accurate pricing, product information, and availability in person and over the phone.
• Recommend related parts, accessories, and available specials based on customer needs.
• Maintain accurate, organized, and well-stocked parts inventory.
• Process returned or unused parts from the workshop and ensure items are properly returned to inventory.
• Assist with inventory organization, stock management, and general Parts Department upkeep.
• Pick up and deliver parts to customers or suppliers using a company vehicle when required.
• Support the Parts Manager and team with additional responsibilities to ensure the efficient operation of the department.

What You Bring

• Minimum 3 years of experience as an Automotive Parts Advisor or in a similar dealership parts role.
• Previous experience working within the automotive industry.
• Strong knowledge of automotive parts and dealership Parts Department operations.
• Excellent customer service and interpersonal skills.
• Strong verbal and written English communication skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced dealership environment.
• Strong numerical aptitude and accuracy.
• Ability to work independently while contributing to a collaborative team environment.
• Valid Ontario Driver’s Licence and a clean driver’s abstract.

Total Rewards

• Pay: CA$45,000.00 - CA$50,000.00 per year
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Disability Coverage
• Life Insurance
• RRSP Plans
• Employee Stock Purchase Plan
• Professional Development & Growth Opportunities
• Vehicle Purchase Discounts
• Employee Assistance & Wellness Programs

We thank all applicants for their interest in Pfaff Automotive Partners - due to the volume of applicants, only those selected for an interview will be contacted.

This is an existing vacancy Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail].

At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.