Automotive Customer Experience & Claims Specialist

CSN Collision; Calgary; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Flexible Health Spending Account

Job summary

An innovative automotive service provider in Calgary, Alberta is looking for a Customer Service Specialist who will handle inquiries, process invoices, and ensure smooth operations in a busy collision repair environment. Candidates should have 3-5 years of relevant experience, including automotive parts knowledge. The position offers competitive pay, a flexible health spending account, and a supportive workplace committed to inclusivity and training for future career opportunities.

Qualifications

• 3 to 5 years of experience in customer service, preferably in automotive.
• Valid driver’s license required.
• Working knowledge of inventory management systems is an asset.

Responsibilities

• Provide customer support via phone, email, and in person.
• Process invoices, payments, and maintain financial records.
• Schedule repair and appraisal appointments.

Skills

Customer Service

Accounts Payable and Receivable

Automotive Parts Knowledge

ARMS System

Mitchell and Reynolds

Collision Link

Progi Parts

Job description

An innovative automotive service provider in Calgary, Alberta is looking for a Customer Service Specialist who will handle inquiries, process invoices, and ensure smooth operations in a busy collision repair environment. Candidates should have 3-5 years of relevant experience, including automotive parts knowledge. The position offers competitive pay, a flexible health spending account, and a supportive workplace committed to inclusivity and training for future career opportunities.