Automotive Business Support Manager

Canadian Tire; Canada; On-site; CAD 79,000 - 131,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement programs

Performance incentives and continuing education programs

Mental health benefits of $5,000 per year

Canadian Tire Profit Sharing

Career growth opportunities

Product discounts

Job summary

Canadian Tire is seeking an Automotive Business Support Manager for a mobile field role across Ontario. This key position connects Associate Dealers with Canadian Tire, supporting the execution of True North Strategy and Operational Excellence. Responsibilities include fostering relationships, facilitating training, and assisting with operational requests. The role requires strong communication skills and experience in automotive operations. The compensation ranges from $79,000 to $131,000 annually, alongside comprehensive benefits and opportunities for career growth.

Qualifications

• Experience in automotive operations, dealer or field support, coaching and training.
• Strong communication skills.
• Understanding of market dynamics.

Responsibilities

• Maintain an ethical and collaborative relationship between the Dealers and Corporation.
• Champion the execution of Canadian Tire's True North Strategy.
• Facilitate the Automotive OE in stores, providing coaching and training.
• Partner with Associate Dealers to balance business plans.
• Maintain a general understanding of the market.
• Ensure Corporate objectives are communicated effectively.
• Establish relationships with educational institutions for co-op training.
• Provide assistance to Dealers for operational requests.

Skills

Experience in automotive operations

Strong communication skills

Business acumen

Comfort with virtual tools and technology

Job description

Canadian Tire Corporation is seeking an Automotive Business Support Manager for a mobile field role across Ontario. This position serves as the link between Associate Dealers and the corporation, supporting the execution of Canadian Tire's True North Strategy and Operational Excellence Program.

What You Will Do

• Maintain an ethical and collaborative relationship between the Dealers and Corporation
• Champion the execution of Canadian Tire's True North Strategy, prioritizing Customers at the Core
• Facilitate the Automotive OE (Operational Excellence Program) in stores, providing coaching and training of best practices
• Partner directly with Associate Dealers to help balance the Dealers' automotive business plan with the retail plan and Corporate priorities
• Maintain a general understanding of the market, demographics, and competitive landscape
• Ensure aligned Corporate objectives are understood through written, verbal, in-person communications and regional automotive service meetings
• Establish and maintain relationships with educational institutions to develop and promote co-op training programs, supporting technician development and EV service requirements
• Proactively seek opportunities for personal and professional development
• Provide responsive assistance to Dealers for operational requests leveraging virtual online booking tools and resources

Compensation

Hiring range is between $79,000 and $131,000 annually, depending on experience, skills, and market factors.

Benefits

• Comprehensive benefits and retirement programs
• Performance incentives and continuing education programs
• Mental health benefits of $5,000 per year for eligible employees and families
• Canadian Tire Profit Sharing
• Career growth opportunities and product discounts

Experience in automotive operations, dealer or field support, coaching and training; strong communication skills; business acumen including understanding of market dynamics; comfort with virtual tools and technology