Retail Execution Manager

Canadian Tire Financial Services; Canada; Hybrid; CAD 64,000 - 106,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Continuing Education Programs

Other perks to support well-being

Career growth opportunities and store/

Product discounts

Broadband

Job summary

Canadian Tire Corporation, Limited is hiring for an operations leader focused on Ontario and nationwide store support. You will train dealers and store staff, drive in-store processes, logistics, receiving and eCommerce, and lead field merchandising programs to improve sales and customer experience.

The role requires 5+ years in Canadian Tire retail or similar, strong leadership, logistics knowledge, and proficiency with AS400, MS Office and PowerPoint.

Qualifications

• 5+ years progressive Canadian Tire retail experience or equivalent (SM/GM).
• Highly energetic with the ability to motivate others.
• Flexible and ability to work in a fast paced, changing environment
• Strong knowledge in logistics, warehouse management or receiving processes
• Comfortable managing people and building strong relationships with team
• Ability to influence and negotiate
• Demonstrated ability to deliver results
• Must be comfortable presenting and have highly effective interpersonal and communication skills
• Strong decision making skills
• Knowledge and experience with AS400 Reporting
• Fluent with MS Office products, PowerPoint and other technology
• Project Management experience (i.e. project management experience of a Field Merchandiser)
• Driver licence and vehicle required

Responsibilities

• Work collaboratively with Dealers and store staff in pursuit of building a better Customer experience.
• In-store training will help develop the stores processes and execution to continue to improve our brand.
• Delivering best practices and operational efficiencies to help Dealers and their team grow sales, increased Customer count and NPS/CSI.
• Teaching and training the store management and team on operations, Logistics, Receiving product flow, eCommerce and Operational Best Practices.
• Developing store teams to have confidence in the knowledge and tools that are shared to support their teams’ progress and success.
• Building strong working relationships with the dealers to ensure consistent execution in our stores across the country.
• Accountable for the management of selected stores to ensure communication to all stakeholders is upheld, and key milestones and targets are being met.
• Accountable for identifying and providing the tools/knowledge required for the store to successfully impact positive change.
• Accountable for implementing Operation process agreed by the Dealer and DSM.
• Ability to quickly establish working relationships with Dealer and their team working collaboratively towards a common goal.
• Supporting the remerch and capitol projects with operational support in logistics, receiving and ecommerce.
• Establish solid relationships with the District Sales Managers (DSM).

Skills

Retail management

Motivation

Adaptability

Logistics knowledge

Warehouse management

Interpersonal skills

Communication skills

Decision making

AS400 reporting

MS Office

PowerPoint

Project management

Driver's license

Tools

AS400

MS Office

PowerPoint

Excel

Job description

What you’ll do

• Work collaboratively with Dealers and store staff in pursuit of building a better Customer experience.
• In-store training will help develop the stores processes and execution to continue to improve our brand.
• Delivering best practices and operational efficiencies to help Dealers and their team grow sales, increased Customer count and NPS/CSI.
• Teaching and training the store management and team on operations, Logistics, Receiving product flow, eCommerce and Operational Best Practices.
• Developing store teams to have confidence in the knowledge and tools that are shared to support their teams’ progress and success.
• Building strong working relationships with the dealers to ensure consistent execution in our stores across the country.
• Accountable for the management of selected stores to ensure communication to all stakeholders is upheld, and key milestones and targets are being met.
• Accountable for identifying and providing the tools/knowledge required for the store to successfully impact positive change.
• Accountable for implementing Operation process agreed by the Dealer and DSM.
• Ability to quickly establish working relationships with Dealer and their team working collaboratively towards a common goal.
• Supporting the remerch and capitol projects with operational support in logistics, receiving and ecommerce.
• Establish solid relationships with the District Sales Managers (DSM).

We are currently hiring for Ontario. The majority of travel will be throughout Ontario and some travel across Canada.

What you bring

• 5+ years progressive Canadian Tire retail experience or equivalent (SM/GM)
• Highly energetic with the ability to motivate others.
• Flexible and ability to work in a fast paced, changing environment
• Strong knowledge in logistics, warehouse management or receiving processes
• Comfortable managing people and building strong relationships with team
• Ability to influence and negotiate
• Demonstrated ability to deliver results
• Must be comfortable presenting and have highly effective interpersonal and communication skills
• Strong decision making skills
• Knowledge and experience with AS400 Reporting
• Fluent with MS Office products, PowerPoint and other technology
• Project Management experience (i.e. project management experience of a Field Merchandiser)
• Driver licence and vehicle required

Benefits

• Comprehensive benefits and retirement programs
• Performance incentives
• Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts
• Broadband

Salary Range: $64,000 – 106,000.

Our typical hiring range is between $64,000 and $85,000.

Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do.

We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.

We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Additional Information

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

#LI-NV1

In addition, we do not provide any further details about the hiring process. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.