Auto Training Specialist (Canada) — Bilingual

BYD Canada; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

BYD Canada seeks an experienced Training Specialist to design and deliver engaging in-person, virtual, and hybrid training programs for dealer sales, service, and management teams. You will conduct regular dealer visits across Canada to provide product, sales, customer experience, and operational training.

You will develop and localize training materials to meet Canadian market needs, assess training needs with KPIs, manage the Learning Management System in Canada, and support global initiatives

Qualifications

• 2+ years in automotive retail or dealer training.
• Strong knowledge of Canadian dealer environment; NEVs are a plus.
• Excellent communication, stakeholder management, and project coordination.
• Fluent in English and French; ability to travel across Canada.
• Valid Canadian work status and driver’s license.

Responsibilities

• Design and deliver engaging in-person, virtual, and hybrid training programs for dealer sales, service, and management teams.
• Conduct dealer visits across Canada to provide product, sales, customer experience, and operational training.
• Develop and localize training materials to meet Canadian market needs.
• Assess training needs and measure outcomes using KPIs with regular reporting to HQ and the Canadian team.
• Operate the Learning Management System in Canada and align with HQ standards; roll out global training initiatives.

Skills

Dealer training

Cross-cultural

Bilingual EN/FR

Travel readiness

Tools

LMS

PowerPoint

Job description

BYD Canada seeks an experienced Training Specialist to design and deliver engaging in-person, virtual, and hybrid training programs for dealer sales, service, and management teams. You will conduct regular dealer visits across Canada to provide product, sales, customer experience, and operational training.

You will develop and localize training materials to meet Canadian market needs, assess training needs with KPIs, manage the Learning Management System in Canada, and support global initiatives