Associate Property Manager

BGIS; Gatineau; On-site; CAD 50,000 - 70,000; Full time

Job summary

BGIS is seeking an Associate Property Manager to oversee property management operations and ensure tenant satisfaction. The role involves developing financial reports, managing tenant relationships, and coordinating activities relevant to property management, necessitating strong communication and organizational skills.

Qualifications

• 3-5 years of experience in building and facilities management.
• Experience in commercial property management and developing complex budgets.

Responsibilities

• Maintain positive tenant relationships and address issues proactively.
• Coordinate tenant construction activities and manage communications.
• Assist the Property Manager with ongoing projects and initiatives.

Skills

Communication

Client relationship management

Data analysis

Organizational skills

Problem-solving

Bilingualism

Education

Community college diploma or equivalent (e.g., ABI, CET)

Job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 professionals, we focus on enabling innovation through our services and actively seek new opportunities to support our clients' businesses. We manage over 320 million square feet of client portfolios across 30,000+ locations worldwide. Further information is available at www.bgis.com.

Summary

Reporting to the Property Manager, the Associate Property Manager will ensure all property management policies, procedures, and operations are conducted effectively. You will develop, administer, and submit regular financial reports and budgets (operating and capital) within established guidelines. This role requires strong communication, client relationship management, and data analysis skills to ensure client satisfaction, team member satisfaction, and financial success.

Key Duties & Responsibilities

• Maintain positive tenant relationships through professional and effective responsiveness, proactively addressing tenant issues to meet tenant expectations and landlord criteria.
• Act as the primary tenant liaison to coordinate tenant construction activities and landlord work, ensuring they are well-organized and proactively managed in accordance with lease obligations.
• Meet with property management team, tenants, vendors, contractors, and senior management as needed to review operational challenges and support new initiatives.
• Coordinate and distribute all relevant tenant communications.
• Uphold the building's presentation to maintain PWGSC's best-in-class image at all times.
• Assist in maintaining resources and performance metrics to meet program requirements and ensure maximum effectiveness.
• Ensure insurance and contract files are complete, accurate, and current.
• Support initiatives to enhance tenant relations and overall building quality.
• Coordinate tenant events, appreciation events, and meetings.
• Assist the Property Manager with ongoing projects and initiatives.

Knowledge & Skills

The ideal candidate will have:

• 3-5 years of experience in building and facilities management.
• Bilingualism is an asset.
• A community college diploma or equivalent (e.g., ABI, CET).
• A proven track record in developing and maintaining exceptional client relationships.
• Experience in commercial property management and developing complex budgets.
• Professionalism, flexibility, and the ability to work independently and within a team.
• Strong organizational skills and the ability to adapt to changing client needs.
• Excellent verbal and written communication skills.
• Attention to detail and problem-solving skills using sound reasoning.
• Ability to analyze building data effectively.

Licenses and Professional Certifications

• Certified Facility Manager (CFM) through IFMA.
• Certified Property Manager (CPM) through the Institute of Real Estate Management.
• Facility Management Administrator (FMA) through BOMI.
• Real Property Administrator (RPA) through BOMI.

At BGIS, we value diversity and inclusion as key drivers of our success. We are committed to providing equal employment opportunities and maintaining a barrier-free recruitment process for individuals of all backgrounds. Promoting diversity is essential to our ongoing organizational growth and success.