Associate Program - Client Service (Montreal)

Dialectica; Montreal (administrative region); On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

RRSP with employer match

Comprehensive health coverage

Wellbeing program

Learning and development programs

Team bonding & company events

Job summary

Dialectica is a fast-growing information services firm connecting clients with industry experts for strategic insights. The Associate, CST role focuses on research, sourcing experts, and coordinating multi-project work across global clients.

You will develop transferable skills in sales, project management, and professional communication while advancing your career in a dynamic, entrepreneurial culture.

Qualifications

• 1+ years of work experience in a business environment.
• Demonstrated leadership in academics or extracurriculars.
• Fluency in English; French is a strong asset.
• Interest in business and a growth mindset.

Responsibilities

• Conduct high-level research on industries and companies for clients.
• Identify and engage experts with relevant experience to address client needs.
• Coordinate with client teams and experts across multiple projects.
• Manage timelines, expectations and deliverables while expanding commercial awareness.

Skills

Research skills

Networking

Communication

Goal-oriented

Education

Bachelor's degree or higher

Job description

About The Role

The Client Service Team is the revenue epicentre of our business. As an Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and companies, identify, and speak with the best experts ensuring they have the most relevant experience and knowledge to address our clients’ needs. This is the perfect opportunity to showcase and enhance your abilities in a role that offers clear objectives and chances for recognition and rewards based on your contributions and achievements.

One day you could be connecting a private equity firm with experts you have sourced to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.

Working on multiple client projects at once, you will have the opportunity to accelerate your career and develop core transferable skills in sales, time and project management, negotiation, and professional communication, all while expanding your commercial awareness.

Requirements

• 1+ years of work experience
• Academic achievement in any undergraduate field (Bachelor’s degree or higher)
• Proven leadership skills and participation in extracurricular activities
• Demonstrated interest in business and a goal-oriented mindset
• A growth mindset, embracing challenges as opportunities for learning and development
• Excellent networking and sourcing abilities, leveraging professional networks like LinkedIn and internal databases to engage and convince suitable experts
• Strong ability to achieve quotas, meet specific targets, and deliver projects within set timelines
• Fluency in English (both verbal and written); Fluency in French is a great asset
• Knowledge of other languages such as German, Italian, Spanish, Japanese, Korean, and/or Mandarin is an asset

Benefits

• Be part of a creative, entrepreneurial and fast-paced team
• Learning and development programs (onboarding bootcamp, step-up programs, foreign language courses)
• Competitive compensation schemes
• RRSP with employer match
• Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs)
• Substantial Wellbeing program (allowance, flexible and volunteering days)
• High-performance, fun and vibrant culture continually enhanced through team bonding & company events, as well as increasing CSR initiatives

The company recruits experts from all over the world in all industries for its clients primarily located outside Quebec, with the support of the company’s other offices located outside Quebec with which interaction is constant. Accordingly, knowledge of English is required for this position.

Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary. French-language training will be offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French.

About Dialectica

Dialectica is an information services company that helps businesses access the knowledge they need to make informed decisions. Founded in 2015, the company has quickly grown to become a top 5 global leader and trusted partner for the world’s leading investment firms, consultancies, and fortune 500 corporations. With 6 global offices in Europe, Asia, North and South America Dialectica serves over 1,000 clients across industries and geographies. The company specializes in delivering primary research services by connecting clients with industry experts and providing actionable insights. Through expert interviews, custom research, and market analysis, Dialectica empowers clients to evaluate opportunities, address challenges, and gain a competitive edge in their sectors. What sets Dialectica apart is its unwavering focus on quality, innovation, and exceptional client service. A team of over 1,500 professionals drives the company’s success, embracing a culture of excellence, collaboration, and continuous growth. Dialectica’s commitment to operational rigor and delivering consistent value has earned it recognition for 6 consecutive years as one of Europe’s fastest-growing companies by the Financial Times.

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Not sure if you have it all? At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds.