Associate Program - Client Service (Montreal) - January 2027

Dialectica

Montreal (administrative region)

Hybrid

CAD 42,000 - 60,000

Full time

9 days ago
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Benefits offered by this job

Competitive compensation schemes
RRSP with employer match
Comprehensive health coverage
Wellbeing program
Team bonding & CSR initiatives

Job summary

Dialectica is hiring for an Associate in the Client Service Team (CST) to support research, connect clients with suitable experts, and manage multiple client projects. You will develop core sales, time and project management skills while expanding commercial awareness in a dynamic environment.

The role emphasizes quick-thinking, high‑level research, and effective communication in English; French language skills are a plus, with growth opportunities and rewards based on contribution.

Qualifications

  • 1+ years of work experience.
  • Bachelor’s degree or higher in any field.
  • Proven leadership and active participation in extracurricular activities.
  • Interest in business with a goal‑oriented mindset.
  • Growth mindset; willing to embrace challenges as opportunities for learning.
  • Excellent networking and sourcing abilities using professional networks like LinkedIn and internal databases.
  • Strong track record of achieving quotas and delivering projects within deadlines.
  • Fluency in English (written and spoken); French is a great asset.
  • Knowledge of additional languages (German, Italian, Spanish, Japanese, Korean, Mandarin) is a plus.

Responsibilities

  • Conduct high‑level research on industries and companies.
  • Identify and connect with experts to address client needs.
  • Coordinate with experts to ensure relevant experience and knowledge for clients.
  • Manage multiple client projects, developing sales, time and project management skills, and professional communication.
  • Contribute to revenue growth by delivering quality insights to clients.

Job description

About Dialectica

Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

With a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for. These values include:

  • Respect
  • Teamwork
  • Ownership
  • Growth Mindset

About the role

The Client Service Team is the revenue epicentre of our business. As an Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and companies, identify, and speak with the best experts ensuring they have the most relevant experience and knowledge to address our clients’ needs. This is the perfect opportunity to showcase and enhance your abilities in a role that offers clear objectives and chances for recognition and rewards based on your contributions and achievements.

One day you could be connecting a private equity firm with experts you have sourced to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.

Working on multiple client projects at once, you will have the opportunity to accelerate your career and develop core transferable skills in sales, time and project management, negotiation, and professional communication, all while expanding your commercial awareness.

Requirements

Our future Dialectica team member has:

  • 1+ years of work experience
  • Academic achievement in any undergraduate field (Bachelor’s degree or higher)
  • Proven leadership skills and participation in extracurricular activities
  • Demonstrated interest in business and a goal-oriented mindset
  • A growth mindset, embracing challenges as opportunities for learning and development
  • Excellent networking and sourcing abilities, leveraging professional networks like LinkedIn and internal databases to engage and convince suitable experts
  • Strong ability to achieve quotas, meet specific targets, and deliver projects within set timelines
  • Fluency in English (both verbal and written); Fluency in French is a great asset
  • Knowledge of other languages such as German, Italian, Spanish, Japanese, Korean, and/or Mandarin is an asset

Benefits

  • Be part of a creative, entrepreneurial and fast-paced team
  • Learning and development programs (onboarding bootcamp, step-up programs, foreign language courses)
  • Competitive compensation schemes
  • RRSP with employer match
  • Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs)
  • Substantial Wellbeing program (allowance, flexible and volunteering days)
  • High-performance, fun and vibrant culture continually enhanced through team bonding & company events, as well as increasing CSR initiatives

The company recruits experts from all over the world in all industries for its clients primarily located outside Quebec, with the support of the company’s other offices located outside Quebec with which interaction is constant. Accordingly, knowledge of English is required for this position.

Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary. French-language training will be offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French.

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

About Dialectica

Dialectica is an information services company that helps businesses access the knowledge they need to make informed decisions. Founded in 2015, the company has quickly grown to become a top 5 global leader and trusted partner for the world’s leading investment firms, consultancies, and fortune 500 corporations. With 6 global offices in Europe, Asia, North and South America Dialectica serves over 1,000 clients across industries and geographies.The company specializes in delivering primary research services by connecting clients with industry experts and providing actionable insights. Through expert interviews, custom research, and market analysis, Dialectica empowers clients to evaluate opportunities, address challenges, and gain a competitive edge in their sectors.What sets Dialectica apart is its unwavering focus on quality, innovation, and exceptional client service. A team of over 1,500 professionals drives the company’s success, embracing a culture of excellence, collaboration, and continuous growth. Dialectica’s commitment to operational rigor and delivering consistent value has earned it recognition for 6 consecutive years as one of Europe’s fastest-growing companies by the Financial Times.

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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