Associate, Merchant Strategy & Operations

DoorDash; Toronto; On-site; CAD 60,000 - 120,000; Full time

Job summary

DoorDash is seeking an Associate for its Merchant Strategy & Operations team in Toronto. You will drive growth for merchants by optimizing visibility and traffic through data-driven strategies and innovative marketing programs. Ideal candidates possess analytical skills, relevant experience, and a passion for empowering local economies.

Benefits

Comprehensive health benefits

Great compensation packages

Paid parental leave

Qualifications

• 1-3 years of experience in consulting, strategy, finance, analytics or business operations.
• A proven track record in managing cross-functional initiatives.
• Ability to analyze complex datasets and provide actionable recommendations.

Responsibilities

• Devise and execute sales initiatives to grow merchant relationships.
• Run tests and lead market intelligence efforts.
• Build programs to drive merchant traffic and visibility.

Skills

Analytical problem solving

Cross-functional initiative management

Data-driven decision-making

Education

Bachelor's Degree or higher

Tools

SQL

Financial modeling

Job description

Associate, Merchant Strategy & Operations

Join to apply for the Associate, Merchant Strategy & Operations role at DoorDash

Associate, Merchant Strategy & Operations

Join to apply for the Associate, Merchant Strategy & Operations role at DoorDash

About the Team

The Merchant is at the core of DoorDash. The Merchant Team, one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate seamlessly.

About the Team

The Merchant is at the core of DoorDash. The Merchant Team, one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate seamlessly.

About the Role

We are looking for an operator with a strong bias to action who loves using data to solve problems. You'll join our Merchant Strategy and Operations team, where we operate relentlessly towards sustainably growing our merchants' sales by optimizing how we improve restaurant visibility and customer traffic, owning product go-to-market plans and incubating new ideas to help our partners grow. You will ensure that our merchants are set up for success from day one and continuously optimized over time to improve in-app visibility and conversion. You'll also scale Merchant-as-a-channel to extend reach beyond the app—building programs that help merchants drive incremental traffic through off-platform marketing, brand visibility, and in-store engagements.

You're excited about this opportunity because you will…

• Strategize – Devise and execute initiatives against the overall sales org strategy for "winning the merchant"
• Experiment – Use data-driven decision-making and sound business judgment to run tests and lead market intelligence efforts
• Optimize – Build the best merchant growth engine so DoorDash continues to offer the highest quality selection for its customers and retain our merchants
• Partner: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.
  
  

We're excited about you because you have…

• 1-3 years of experience in consulting, strategy, finance, analytics or business operations experience
• A proven track record of analytical problem solving, managing cross-functional initiatives, and succeeding in a fast moving environment
• Bachelors Degree or higher
• An analytical mindset and can deliver actionable recommendations out of complex datasets; SQL experience is preferred as well as financial modeling experience
  
  

Why You'll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
• We are learners - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
• We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.
  
  

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and/or promotional process for jobs in certain locations.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144

To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at DoorDash by 2x

Get notified about new Associate Merchant jobs in Toronto, Ontario, Canada.

Associate Merchant- Food Storage & Lunch

Associate Merchant- Food Storage & Lunch

Senior Associate, Merchant Strategy & Operations

Associate Merchant, Super Market Meat- 12 months contract

Associate Merchant, Super Market Meat- 12 months contract

Toronto, Ontario, Canada $60,000.00-$120,000.00 2 weeks ago

Intermediate Business Analyst - Client Data and Onboarding

Vaughan, Ontario, Canada CA$60,000.00-CA$70,000.00 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.