Associate Manager, CRM & Retention Marketing (Canada) - Remote

DoorDash, Inc.; Canada; Remote; CAD 113,000 - 141,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

Wellness benefit

RRSP including employer match

Mental health program

Job summary

DoorDash in Canada is seeking an Associate Manager for Consumer Retention Marketing to lead Canada Core Marketplace CRM programs. You will own lifecycle strategy, oversee end-to-end campaigns, and partner with cross-functional teams to drive engagement and retention.

The role emphasizes data-driven decision making and cross-channel coordination. The team focuses on scalable, personalized experiences across Braze and other marketing platforms, with emphasis on onboarding, re-engagement, and

Qualifications

• 6+ years of experience in CRM or lifecycle marketing.
• Familiar with ESPs and marketing automation platforms (Braze, Iterable, SFMC).
• Analytical mindset with strong attention to detail.
• Strong writing and communication skills.
• Basic knowledge of SQL, HTML, and data visualization tools.

Responsibilities

• Own Canada Core Marketplace lifecycle strategy and CRM programs.
• Build end-to-end campaigns including audience segmentation and reporting within Braze.
• Design and iterate customer journeys for onboarding, re-engagement, and win-back.
• Collaborate with Product, Analytics, Promo Strategy, Creative Studio, and Marketing Ops.
• Analyze campaign performance and translate insights into improvements.

Skills

CRM strategy

ESP familiarity

SQL

HTML

Data analysis

Education

Bachelor's degree or equivalent experience

Tools

Braze

Iterable

Salesforce Marketing Cloud

Tableau

Job description

DoorDash in Canada is seeking an Associate Manager for Consumer Retention Marketing to lead Canada Core Marketplace CRM programs. You will own lifecycle strategy, oversee end-to-end campaigns, and partner with cross-functional teams to drive engagement and retention.

The role emphasizes data-driven decision making and cross-channel coordination. The team focuses on scalable, personalized experiences across Braze and other marketing platforms, with emphasis on onboarding, re-engagement, and