Associate Investigator - Licensing & Compliance (Hybrid)

Jobless; Vancouver; Hybrid; CAD 67,000 - 70,000; Full time

Benefits offered by this job

Work-life balance

Hybrid work model

Professional development

Equitable employment opportunities

Job summary

The Insurance Council of British Columbia is seeking an Associate Investigator to conduct straightforward investigations of licensees and applicants, with potential involvement in more complex initiatives and on-site inspections of licensee practices.

Join a team focused on protecting the public in a downtown Vancouver setting, offering a hybrid work model and opportunities for professional development and equitable employment.

Qualifications

• Minimum two years of experience in a similar capacity and post‑secondary education in a related field such as business administration, or equivalent.
• Proficiency in MS Office desktop applications (Word, Excel, PowerPoint).
• Conflict resolution and negotiation skills.
• Demonstrated analytical and good judgment skills.
• Excellent oral and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work with several concurrent tasks, and the flexibility to work with changing priorities and deadlines.
• Ability to obtain information and establish rapport.
• Insurance or financial services education and experience is an asset.

Responsibilities

• Support investigations by gathering and analyzing information and recommending courses of action.
• Conduct inspections as assigned and report outcomes.
• Conduct interviews and research, take statements, inspect records, and document evidence in an admissible manner and in accordance with the standards of fairness.
• Prepare investigation reports and draft correspondence.
• Administrate investigation and inspection files, including opening and closing files, recording evidence, and logging activities.
• Respond to complainants, licensees, and other parties verbally and in writing, explaining Council’s jurisdiction and action taken in regard to an investigation.
• Liaise with Council staff, and legal counsel.
• Testify as required.
• Remain current on industry issues, practices, legislation, and regulation through media and industry publications, education, and professional development.
• Assist other investigators or the manager as required.

Skills

Analytical skills

Communication skills

Organizational skills

Negotiation skills

Multitasking

Rapport building

Education

Post-secondary education in business administration

Tools

MS Office

Job description

The Insurance Council of British Columbia is seeking an Associate Investigator to conduct straightforward investigations of licensees and applicants, with potential involvement in more complex initiatives and on-site inspections of licensee practices.

Join a team focused on protecting the public in a downtown Vancouver setting, offering a hybrid work model and opportunities for professional development and equitable employment.