Investigator

BC Financial Services Authority; Vancouver; Hybrid; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Professional development

Pension plan

Hybrid work model

Health and work-life balance

Job summary

BC Financial Services Authority is seeking an investigator to conduct investigations into misconduct in financial services, including institutions, real estate licensees, and mortgage brokers. The role emphasizes fair, legally grounded processes and the ability to manage evidence and testify where needed.

The successful candidate will analyze data, interview stakeholders, and prepare detailed reports with findings and recommendations, contributing to policy improvements and regulatory actions.

Qualifications

• Degree in business, accounting, public administration, criminology, or law.
• Experience in investigations and applying legislation, regulations or policy.
• Experience in corporate security, law enforcement, or regulatory investigations preferred.

Responsibilities

• Conduct investigations into misconduct of financial institutions, real estate licensees, and mortgage brokers.
• Ensure processes and outcomes are fair, legally based, and policy-aligned.
• Analyze data, conduct interviews, and manage evidence; prepare detailed reports with findings.

Skills

Investigations

Administrative fairness

Legal research

Stakeholder engagement

Report writing

Education

Degree in business, accounting, public administration, criminology, or law

Job description

WHAT WE OFFER:

When you join us, you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of protecting British Colombians during the most important financial transactions in their lives. We offer:

• Healthy living and work-life balance
• Comprehensive health and wellness benefits plan
• Opportunities for personal and professional development
• A challenging and engaging team environment
• Defined benefits pension plan
• Our team members enjoy the flexibility of a hybrid work model. They can choose every day where they want to work to be the most effective, from the comfort of their home to our beautiful office in downtown Vancouver. (Eligibility may vary, depending on position).

SUMMARY

The position conducts investigations to identify non-compliance with legislation and/or regulations and makes recommendations for regulatory action.

This posting may be utilized to fill multiple vacancies.

ACCOUNTABILITIES

• Uses investigative best practices to independently conduct investigations into the misconduct of financial institutions, real estate licensees, and/or mortgage brokers.
• Ensures investigative processes, recommendations and decisions are administratively fair, legally based, and consistent with legislation and policy.
• Analyses and conducts formal investigative interviews, obtains, and evaluates documents, and manages witnesses and evidence in accordance with policies and legal requirements; recommends the referral of files to other agencies for regulatory investigation.
• Evaluates and determines the validity of investigative data, analyses results, and provides detailed reports, including findings and recommendations to the Manager.
• Recommends improvements to policies, procedures, practices, and legislation.
• Builds positive relationships with stakeholders, industry, and the general public.
• Testifies at regulatory, tribunal, and other hearings.
• Contributes to the team’s development of internal work practices (e.g., policies, procedures, and tools).
• Provides orientation and training to internal and/or external stakeholders within area of responsibility.
• Contributes to, participates in, and supports organizational business transformation initiatives.

JOB REQUIREMENTS

• Applied specialist knowledge of the legislative framework applying in the Financial Institution, Mortgage Broker and Real Estate spaces required.
• Knowledge of administrative and criminal law associated with administrative fairness.
• Knowledge of the principles/techniques of investigation and computer-based research techniques.
• Knowledge of relevant legislation, regulations and/or policies governing the regulatory program or similar regulatory programs.
• Knowledge of risk management principles and methods.
• Ability to deploy high level investigative techniques to obtain verbal, documentary, and physical evidence to establish the elements of a legislative breach.
• Ability to exercise judgement, initiative, and discretion.
• Ability to write clear, concise evidence-based reports.
• Superior oral and written communication skills.
• Ability to engage and influence diverse stakeholders.

EDUCATION

• Degree in business, accounting, public administration, criminology, or law and some years of related experience or, an equivalent combination of education and experience.

Related experience includes:

• investigations
• using advanced investigative techniques
• interpreting and applying legislation, regulations, and/or policy

Experience in corporate security, law enforcement, or a regulatory environment and investigations in one or more financial service sectors regulated by BCFSA preferred.

CERTIFICATIONS

• Designation as Special Provincial Constable (SPC) or equivalent specialized training preferred.

PROVISOS

Candidates must be eligible to work in Canada and living in British Columbia or intent to settle in the province.

Internal candidates are kindly requested to use their BCFSA email address when applying for this position. This will help us identify and streamline the internal application process.

Hiring Process Accommodation

BCFSA wants to ensure every job applicant is treated fairly and with respect and encourages applications from all candidates, including those with diverse abilities. We welcome you to inform us confidentially if you may require any special support in the application process, including disability accommodation, in order to participate fully in our recruitment experience. Email us at [e-mail] to notify us of any needs related to your job application.