Associate Director - Stakeholder Management

Mace; Toronto; Hybrid; CAD 140,000 - 190,000; Full time

Job summary

Mace is seeking an experienced leader to drive stakeholder engagement and communications across major infrastructure programs in Ontario. You will guide governance, stakeholder relations, and reputational risk management while leading multi-project teams to deliver on program objectives.

The role requires extensive experience advising C-suite and regulators, with a focus on integrating engagement into planning and delivery. Hybrid working options are available in Ontario, Canada.

Qualifications

• At least 8 years experience (or equivalent) supporting/leading engagement strategies for major transformations and complex infrastructure programs.
• Direct experience of working with Ontario stakeholders and communities on major projects.
• Experience advising senior executives and clients on complex stakeholder and reputational issues.

Responsibilities

• Leads the development and implementation of stakeholder engagement and communications strategies aligned with project and program objectives.
• Provides leadership, direction, and oversight to stakeholder management and communications teams across multiple projects or workstreams.
• Supports project leadership in managing stakeholder, political, community, and reputational risks.
• Provides executive advisory to C-suite, boards, regulators and senior government officials.
• Ensures stakeholder and communications activities are integrated into project planning, construction delivery, and risk management processes.
• Promotes industry best practice and continuous improvement across engagement and communications functions.
• Acts as the Subject Matter Expert on assigned commissions.
• Provides line management to more junior team members and other Project/Program staff as required.
• Utilises expertise to mentor and assist the personal and career development of team.
• Innovates and aligns with industry best practice to ensure continued service excellence.
• Manages a team of professional roles, driving performance and results, whilst delivering performance management, technical development and coaching.

Skills

Stakeholder engagement

Communications leadership

Executive advisory

People management

Mentorship

Risk management

Job description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project deliveryconsultancy to unlock the potential in every project.

The Project:

Delivery of stakeholder management, communications, and interface management services for major construction and infrastructure programmes, supporting project governance, stakeholder engagement, and successful project outcomes across complex project environments.

Our Values

Safety first - Going home safe and well

Client focus - Deliver on our promise

Integrity - Always do the right thing

Create opportunity - for our people to excel

You’ll Be Responsible For

• Leads the development and implementation of stakeholder engagement and communications strategies aligned with project and program objectives.
• Provides leadership, direction, and oversight to stakeholder management and communications teams across multiple projects or workstreams.
• Supports project leadership in managing stakeholder, political, community, and reputational risks.
• Provides executive advisory to C-suite, boards, regulators and senior government officials.
• Ensures stakeholder and communications activities are integrated into project planning, construction delivery, and risk management processes.
• Promotes industry best practice and continuous improvement across engagement and communications functions.
• Acts as the Subject Matter Expert on assigned commissions.
• Provides line management to more junior team members and other Project/Program staff as required.
• Utilises expertise to mentor and assist the personal and career development of team.
• Innovates and aligns with industry best practice to ensure continued service excellence.
• Manages a team of professional roles (& may include support roles), driving performance and results, whilst delivering performance management, technical development and coaching.

You’ll Need To Have

• At least 8 years experience (or equivalent) supporting/leading engagement strategies for major transformations, infrastructure programs, utilities, energy, transportation or public-sector organizations.
• Direct experience of working with Ontario stakeholders and communities on major projects and programs.
• Experience of working with Indigenous Communities and reconciliation-related initiatives.
• Development of stakeholder intelligence frameworks, sentiment and influence analysis methodologies, and strategic engagement roadmaps.
• Executive advisory to C-suite, boards, regulators and senior government officials.
• Experience working with or providing services to Crown corporations, utilities, regulators, government agencies or public-sector organizations.
• Experience advising senior executives and clients on complex stakeholder and reputational issues.
• Understanding of Ontario's electricity, energy, utility or broader infrastructure sectors.
• Experience supporting electricity transmission, system planning, energy transition or major capital infrastructure programs (desirable).

Note: The estimated salary for this position is 140,000 - 190,000 CAD. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.