Associate Director of Enrolment and Admissions St. Catharines, ON

Kaizen Lab Inc.; St. Catharines; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental Benefits

Defined Contribution Pension Plan with

Employer match and Employee Wellness

Job summary

Ridley College in St. Catharines, Ontario, is seeking an Associate Director of Enrolment and Admissions to lead the Admissions team and manage a portfolio of prospective students and families.

The role reports to the Director of Enrolment Management & Admissions and drives enrolment goals with a highly relational approach. The Associate Director will guide strategy, ensure timely, personalized engagement, and collaborate on tuition assistance and outreach initiatives, including international

Qualifications

• Bachelor’s degree required; Master’s preferred asset.
• At least five years of progressive admissions experience with leadership.
• Experience with tuition assistance management.
• Knowledge of Ontario and international education systems.
• Strong data-driven recruitment and analytics mindset.
• Excellent communication and stakeholder relationship skills.

Responsibilities

• Provide day-to-day leadership to Assistant Directors and Admissions Officers and support enrolment goals.
• Manage a portfolio of prospective students and families with timely communications.
• Conduct applicant interviews and make admissions decisions.
• Collaborate with the Director to support strategy and continuous improvement.
• Analyze recruitment data to identify trends and inform decisions.
• Represent Ridley at domestic and international recruitment events.
• Travel domestically and internationally; occasional evenings and weekends.
• Support the Tuition Assistance Committee and related strategy.
• Coordinate with Communications for admissions marketing and outreach.

Skills

Leadership

Team leadership

Communication

Relationship building

Data-driven mindset

Travel flexibility

Education

Bachelor’s degree in education or related field

Master’s degree asset

Tools

CRM tools

Admissions software

Job description

Position Title: Associate Director of Enrolment and Admissions

THE RIDLEY DIFFERENCE

Founded in 1889, Ridley College is a co-educational boarding and day school with over 800 students in JK to Grade 12 from more than 55 countries worldwide. Education at Ridley is 'learner-centred' and inquiry-based, enhanced by the International Baccalaureate (IB) curriculum. It places students at the heart of the learning experience and develops curiosity, open-mindedness, and agile thinking and doing. Guided by our vision, we aim to inspire flourishing lives to transform our globe.

Ridley College is located on 90 picturesque acres in St. Catharines, Ontario, in the heart of the Niagara Peninsula and is comprised of a stunning blend of century-old buildings housing modernized technology. Our new, state-of-the-art teaching and learning facilities as well as our first-class resources and recently renovated Fieldhouse and new Sports Complex will continue to reshape the learning experience for future generations of Ridleians and uphold Ridley’s place as a global leader in education.

OUR TEAM

Ridley offers the prospect of being part of a high-performance team in a nourishing workplace community that encourages collaboration, innovation, inclusivity and curious minds, and where grit and perseverance are assets. We strive to create a culture of belonging on campus based on trust, collaboration and cooperation, and to promote and deepen these shared values in all we do, with all members of our extended community.

OVERVIEW

Ridley College is seeking an Associate Director of Enrolment and Admissions to play a key leadership role within the Admissions team. Reporting to the Director of Enrolment Management & Admissions, the Associate Director serves as second-in-command within the department, providing day-to-day leadership, guidance and support to the Admissions team while also managing an individual portfolio of prospective students and families.

This role is ideal for an experienced admissions professional who combines strong people leadership with a highly relational approach to student recruitment. The Associate Director will help drive enrolment goals, support admissions strategy and decision-making, and ensure prospective families receive a timely, personalized and engaging experience throughout their journey with Ridley.

KEY RESPONSIBILITIES

• Provide day-to-day leadership, coaching, training and support to Assistant Directors and Admissions Officers, including leading weekly team meetings and supporting the team in achieving established enrolment goals.
• Manage a portfolio of prospective students and families, providing timely and personalized communication from initial inquiry through registration.
• Conduct applicant interviews and evaluations, assess applicants using established admissions criteria, and make admissions decisions consistent with Ridley’s mission and values.
• Work closely with the Director of Enrolment Management & Admissions to support departmental strategy, priorities, projects and continuous improvement initiatives.
• Use admissions data and key metrics to evaluate recruitment strategies, identify trends and opportunities, and inform decision-making.
• Ensure the Admissions team has timely and relevant information regarding enrolment capacity, available spaces and wait pools.
• Communicate with prospective families regarding admissions decisions and provide a supportive, professional experience throughout the admissions process.
• Serve as an active member of the Tuition Assistance Committee and contribute to tuition assistance management and strategy.
• Collaborate with the Communications team to support admissions marketing and outreach strategies, including digital and print materials and information sessions.
• Represent Ridley positively and effectively at recruitment, marketing and community events, including domestic and international recruitment activities.
• Build strong relationships with prospective students and families, colleagues and other key stakeholders to support recruitment and enrolment objectives.
• Remain current on emerging trends and best practices in admissions and enrolment management through professional learning and networking with other schools.
• Support other Admissions initiatives and projects as required.

QUALIFICATIONS

• Bachelor’s degree in education, marketing, business or a related field; a Master’s degree is considered an asset.
• Minimum of five years of progressive admissions experience, including demonstrated leadership experience, preferably within an independent school or similar educational setting.
• Experience with tuition assistance management and strategy.
• Strong knowledge of admissions practices, processes and standards, with experience using admissions software and CRM tools.
• A data-driven mindset with the ability to analyze recruitment strategies, identify successes and opportunities for improvement, and recommend appropriate actions.
• Knowledge of education systems in Ontario and internationally.
• Familiarity with marketing principles, demographics, statistical research and standardized educational testing.
• Knowledge of admissions criteria and standards at Canadian and American universities is considered an asset.
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines concurrently.
• Excellent interpersonal and communication skills with the ability to engage prospective students and families and build relationships across a diverse community.
• Demonstrated ability to lead, guide and support a team while fostering collaboration and accountability.
• Ability to represent Ridley professionally and positively at domestic and international recruitment events.
• Flexibility to travel domestically and internationally and participate in occasional evening, weekend and activities during school holidays.

EMPLOYMENT DETAILS

This posting is for an existing permanent, full-time vacancy. The successful candidate will work 37.5 hours per week at Ridley College, 2 Ridley Road, St. Catharines, Ontario, L2R 7C3.

Language of work: English

Annual Salary: $90,000 - $120,000

Benefits: Medical/Dental Benefits, Defined Contribution Pension Plan with employer match and Employee Wellness program