Assistant Supermarket Manager

India Bazaar (875575 Ontario Ltd.); Toronto; On-site; CAD 65,000 - 70,000; Full time

Job summary

India Bazaar (875575 Ontario Ltd.) in Toronto is seeking an assistant supermarket manager to oversee daily operations, train staff, and implement strategies to boost sales and store performance. You will maintain high service standards and lead a team to deliver excellent customer experiences.

The ideal candidate will demonstrate strong communication and leadership skills, manage schedules, and ensure compliance with health and safety regulations while driving profitable store operations.

Qualifications

• Minimum 3 years of supervisory/management experience in a supermarket environment.
• Leadership skills and ability to train and motivate staff.
• Customer-service oriented with strong communication abilities.
• In-depth knowledge of basic business management practices.

Responsibilities

• Assist owner in all aspects of supermarket management.
• Create business strategies to attract customers, increase store traffic and profitability.
• Deliver excellent customer service.
• Motivate staff through training and mentorship.
• Hire, train, and oversee all new staff; prepare staff work schedules.
• Resolve employee conflicts and customer complaints promptly.
• Ensure compliance with local health and safety regulations.

Skills

Leadership

Customer management

Customer service orientation

Education

Bachelor's degree in Business

Job description

WAGE:

$43.27 per hour / full-time position (30 hours per week)

JOB DESCRIPTION:

Our company is looking for a professional and customer-service oriented supermarket manager to help oversee daily operations at our supermarket. As assistant manager, you will be responsible for maintaining high operational and organizational standards. You will be responsible for training new staff and creating a pleasant store environment for customers and staff members. Candidates will also be expected to undertake some administrative tasks and also be asked to develop and implement business strategies to meet sales goals and improve store performance. Our ideal candidate should be an excellent communicator and have excellent leadership skills.

RESPONSIBILITIES:

• Assist owner in all aspects of the management of the supermarket
• Create business strategies to attract new customers, increase store traffic, and improve store profitability
• Deliver excellent customer service
• Motivate staff through training and mentorship
• Build team relationships and lead toward common workplace goals
• Hire, train, and oversee all new staff
• Prepare staff work schedules
• Resolve employee conflicts and ensure that any customer complaints are handled immediately
• Resolve and solve customer concerns in a way that profits the store and pleases the customer
• Ensure store compliance with all local health and safety regulations
• Develop and present promotional material
• Design and arrange in-store displays
• Ensure that checkout areas are always maintained in a clean and orderly condition
• Prepare detailed reports on buying trends, customer requests, and profits
• Monitor inventory levels and place new inventory orders as needed
• Deal with suppliers in the absence of owner/general manager
• Authorize payments and return of merchandise
• Close/reconcile cash with receipts at the end of each shift and make sure that any discrepancies are managed immediately

JOB REQUIREMENTS:

• A bachelor’s degree in business
• Minimum 3 years of experience working in a supervisory/management capacity in a supermarket environment
• Leadership skills
• Customer management skills
• Customer-service oriented
• In-depth knowledge of basic business management practices

COMPANY:

India Bazaar (875575 Ontario Ltd.)
2645 Islington Avenue, Etobicoke, ON M9V 2X6