Assistant Store Manager | West Edmonton Mall

Intello Technologies Inc.; Edmonton; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay with bonuses

Discounts on wireless technology

Health benefits and wellness program

Pension and share purchase plan

Career development opportunities

Respectful workplace

Recognition programs

Job summary

TELUS Communications in Edmonton, AB, is seeking an Assistant Store Manager for West Edmonton Mall to lead and develop a dynamic retail team. You will coach staff on customer service, drive sales, and ensure an outstanding store experience that reflects the TELUS brand.

Ideal candidates bring 2–3 years of retail or customer service experience with at least 1 year in management, a business/management degree is a plus, and you are comfortable with technology and fast-paced environments.

Qualifications

• Polished communication, leadership, and time management skills.
• Experience in dynamic, fast-paced retail environments.
• 2–3 years in retail sales or customer service plus at least 1 year in management.
• University degree/college diploma in business/management is an asset.

Responsibilities

• Coach and develop store team to meet sales goals.
• Lead by example on the sales floor.
• Ensure store looks good, aligns with brand, and delivers exceptional customer experience.
• Drive sales and meet store targets.

Skills

Polished communication

Leadership

Time management

Customer service

Team collaboration

Adaptability

Flexibility with shifts

Tech-savvy

Sales experience

Management experience

Education

University degree/college diploma in business/management

Job description

Assistant Store Manager | West Edmonton Mall

Location: Edmonton, AB, CA, T5T 4M2

Jobs by Category: Retail

Job Function: Retail

Status: Full Time

Schedule: Regular

Description

Do YOU share our passion for:

• Advocating for our customers' needs
• Creating a personalized experience
• Genuinely display humanity in every customer interaction
• Exceptional communicator - listen, honest and clear
• Get things done by leveraging each other's unique talents across TELUS Communications
• Proactively adapt to meet the changing needs of our customers

The Opportunity :

We're looking for a leader. No ordinary leader, but one that can inspire, coach and develop team members, drive sales and ensure our clients always have an exceptional experience.

As an Assistant Store Manager, it's your responsibility to make sure that the store always looks good, supports our brand and meets its goals. You know the action is on the sales floor, where you coach your team members to achieve their goals. You lead by example and always create an environment where team members feel valued, can grow and function well as a team.

This is no ordinary job. It demands both enthusiasm and confidence at the same time, as well as passion for the latest wireless technology and achieving great results.

The Perks:

• Competitive pay, plus store performance bonuses and incentives
• Discounts on the coolest & newest wireless technology
• Health benefits and wellness at work, like massage therapy and fitness memberships
• TELUS pension and share purchase plan
• Learning and development opportunities to take your career to the next level
• Respectful workplace that is involved in the community
• Recognition programs and career excellence rewards

Qualifications

Do you have what it takes?

• Excited to demonstrate your polished communication, leadership, and time management skills
• Motivated to work in a dynamic and fast-paced team environment
• Flexible to work day, evening and weekend shifts, based on business needs
• Comfortable with technology
• 2-3 years of progressive retail sales or customer service experience and at least one year of management experience
• University degree/college diploma, especially with a focus on business/management, is an asset

You will be successful if you are...

Job Type: This is for a current vacancy

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

We want to be THE place to help Canadians to connect their lives with technology. We have the latest gadgets and digital services. Our stores are designed to be interactive. So now we are looking for enthusiastic, tech-savvy, interesting, and interested team members to join our retailteam.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.