Assistant Store Manager | West Edmonton Mall

TELUS; Edmonton; On-site; CAD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Wellness benefits

Pension plan

Career development

Community involvement

Recognition programs

Job summary

TELUS is seeking an Assistant Store Manager in Edmonton to inspire, coach and develop team members, drive sales and ensure an exceptional customer experience.

You will lead on the sales floor, coach your team to reach goals, and create an environment where employees feel valued, grow, and work effectively together. This role demands enthusiasm, confidence and a passion for the latest wireless technology and strong results.

Qualifications

• Excellent communication and leadership abilities.
• Strong time management and organizational skills.
• Motivated to work in a dynamic retail environment.
• Flexible to work day, evening and weekend shifts.
• Comfortable with technology and wireless products.

Responsibilities

• Coach and develop team members to achieve sales goals.
• Lead by example on the sales floor and ensure a high-quality customer experience.
• Support brand standards and store performance initiatives.

Job description

• Genuinely display humanity in every customer interaction
• Exceptional communicator - listen, honest and clear
• Get things done by leveraging each other’s unique talents across TELUS Communications
• Proactively adapt to meet the changing needs of our customers

Do YOU share our passion for:

• Advocating for our customers’ needs
• Creating a personalized experience
• Genuinely display humanity in every customer interaction
• Exceptional communicator - listen, honest and clear
• Get things done by leveraging each other’s unique talents across TELUS Communications
• Proactively adapt to meet the changing needs of our customers

The Opportunity :

We're looking for a leader. No ordinary leader, but one that can inspire, coach and develop team members, drive sales and ensure our clients always have an exceptional experience.

As an Assistant Store Manager, it's your responsibility to make sure that the store always looks good, supports our brand and meets its goals. You know the action is on the sales floor, where you coach your team members to achieve their goals. You lead by example and always create an environment where team members feel valued, can grow and function well as a team.

This is no ordinary job. It demands both enthusiasm and confidence at the same time, as well as passion for the latest wireless technology and achieving great results.

The Perks:

• Competitive pay, plus store performance bonuses and incentives
• Discounts on the coolest & newest wireless technology
• Health benefits and wellness at work, like massage therapy and fitness memberships
• TELUS pension and share purchase plan
• Learning and development opportunities to take your career to the next level
• Respectful workplace that is involved in the community
• Recognition programs and career excellence rewards

Qualifications

Do you have what it takes?

• Excited to demonstrate your polished communication, leadership, and time management skills
• Motivated to work in a dynamic and fast-paced team environment
• Flexible to work day, evening and weekend shifts, based on business needs
• Comfortable with technology
• 2-3 years of progressive retail sales or customer service experience and at least one year of management experience
• University degree/college diploma, especially with a focus on business/management, is an asset