Assistant Store Manager (CF Rideau Centre)

Swatch; Ottawa; On-site; CAD 44,000 - 46,000; Full time

Benefits offered by this job

Paid vacations

Paid sick days

Health benefits (dental & vision)

Life insurance

RRSP contributions with company match

Company discount

Job summary

Swatch is seeking an Assistant Store Manager in Ottawa to lead a sales-driven team and optimize store operations. You will coach staff to deliver exceptional customer service, drive sales growth, and ensure compliance with company policies.

Responsibilities include collaborating with the Store Manager on staffing, inventory control, and visual merchandising while modeling Swatch values and maintaining a safe, efficient environment for both staff and customers.

Qualifications

• 2+ years retail leadership experience, preferably in fashion/accessories.
• Intermediate MS Office skills and working knowledge of POS systems.
• Strong customer service and team leadership abilities.

Responsibilities

• Coach sales team to enhance customer experiences and achieve sales targets.
• Assist in store operations, inventory control, and procedure adherence.
• Support recruitment, development, and performance evaluations.
• Maintain store presentation standards and uphold safety and policies.

Skills

Customer focus

Drive for results

Creativity

Problem-solving

Humility

Integrity

Building effective teams

Tools

MS Office

POS systems

Job description

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $44,000.00 - $46,000.00 plus monthly performance bonus.

Benefits

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for company policies and procedures.

Working Conditions

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Functie-eisen

• At least 2 years retail leadership experience, preferably in fashion and/or accessories.
• Intermediate computer skills with working knowledge of MS Office.
• Experience working with POS systems.

Bedrijfsomschrijving

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.