Assistant Store Manager (Fairview Mall)

Swatch; Toronto; Sur place; CAD 44 000 - 48 000; Plein temps

Avantages offerts par ce poste

Paid Vacations

Paid sick days

Health benefits

Life insurance

RRSP contributions with company match

Company Discount

Résumé du poste

Swatch is seeking an Assistant Store Manager in Toronto to lead a team, drive sales, and ensure exceptional customer service. Reporting to the Store Manager, you will coach staff, manage operations, and uphold company policies while delivering sales growth and maintaining store presentation.

You will oversee recruitment, development, and performance reviews, ensure inventory accuracy, and collaborate with visual merchandising to maintain high store standards.

Qualifications

• At least 3 years retail leadership experience.
• Intermediate MS Office and computer skills.
• Experience working with POS systems.

Responsabilités

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for company policies and procedures.

Connaissances

Retail leadership

Customer service

Staff coaching

MS Office

POS systems

Inventory control

Recruitment

Outils

MS Office

POS systems

Description du poste

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $44,000.00 - $48,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhancecustomer experiences and achieve sales targets, ensuring product knowledge,and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures,inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinaryprocesses, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for companypolicies and procedures.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Functie-eisen

• At least 3 years retail leadership experience, preferably in fashion and/or accessories.
• Intermediate computer skills with working knowledge of MS Office.
• Experience working with POS systems.

Bedrijfsomschrijving

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.