Assistant Store Manager (CF Rideau Centre)

Swatch Group; Toronto, Ottawa; On-site; CAD 44,000 - 46,000; Full time

Benefits offered by this job

Paid Vacations

Paid sick days

Health benefits, including dental and視

Life insurance

RRSP contributions with company match

Company Discount

Job summary

Swatch Group in Toronto, Canada is seeking an Assistant Store Manager to report to the Store Manager. You will lead the sales team to deliver exceptional customer service, drive sales growth, and ensure smooth daily operations while upholding Swatch policies.

The role requires coaching staff, managing inventory, visual merchandising, and maintaining store standards. Full-time, with base pay and monthly bonus, benefits include health, RRSP match, and employee discounts.

Qualifications

• Experience in retail management or store operations.
• Strong leadership and staff development skills.
• Ability to meet sales targets and manage inventory.

Responsibilities

• Coach the sales team to enhance customer experiences and hit sales targets.
• Assist in store operations, inventory control, and adherence to procedures.
• Support recruitment, development, and performance evaluations.
• Maintain store presentation standards.
• Uphold workplace safety and comply with company policies.

Skills

Customer Service

Sales Growth

Team Leadership

Problem Solving

Integrity

Humility

Drive for Results

Coaching

Policies & Procedures

Visual Merchandising

Job description

Job description

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.
Starting base pay of $44,000.00 - $46,000.00 plus monthly performance bonus.
Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for company policies and procedures.

Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:
Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.