Assistant Store Manager

qehome; Vancouver; On-site; CAD 50,000 - 75,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Employee discount

EFAP (Employee & Family Assistance)

Online training program

Leadership development support

QE Home University training

Referral bonus program

Job summary

QE Home in Vancouver is seeking an Assistant Store Manager to support the Store Manager in driving sales, coaching a team, and delivering exceptional guest service at our South Granville store.

You will lead by example on the floor, maintain merchandising standards, recruit and onboard new staff, and ensure smooth daily operations, with availability including days, evenings, weekends, and holidays. This role offers growth opportunities and a chance to shape a welcoming home décor experience.

Qualifications

• 2+ years of retail experience; supervisory exposure preferred.
• Strong leadership and coaching skills to develop a diverse team.
• Proven ability to meet or exceed sales targets and guest-service standards.

Responsibilities

• Support Store Manager with daily operations and team leadership.
• Coach and give feedback to team members to meet performance goals.
• Foster an inclusive, guest-ready environment aligned with QE Home values.
• Lead by example on the sales floor with product knowledge and service.

Skills

Retail experience

Supervisory experience

POS systems

Guest service

Communication

Tools

POS systems

Job description

Come Work With Us at our new South Granville store location!

Join QE Home's vibrant retail team and help shape theguestexperience in one of Canada’s most beloved home décor destinations. As anAssistant Store Manager, you’ll support the Store Manager in driving store performance, inspiring your team, and delivering exceptional guest service. Your leadership will play a vital role in creating a warm, welcoming environment that reflects our brand’s commitment to comfort, style, and quality.

What You’ll Be Working On

• Supportingthe Store Manager in daily operations, including sales, merchandising, team leadership, andguestexperience.
• Providingcoaching and feedback to team members to help them meet performance goals and grow professionally.
• Fosteringa positive and inclusive work environment that aligns with QE Home’s values.
• Meetingorexceedingdaily, weekly, and monthly sales targets.
• Leadingby example on the sales floor, delivering exceptional service and product knowledge.
• Ensuringvisual merchandising standards are consistently met and exceeded.
• Helpingrecruit, train, and onboard new team members.
• Assistingin inventory management and loss prevention initiatives.
• Steppinginto the Store Manager role in their absence to ensure operational continuity.

The Physical Side of the Role

• Ability to stand for up to 8 hours.
• Ability to lift or carry up to 50 lbs.
• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
• Comfortable climbingladders formerchandising and stock.

What Will Set You Up for Success

• 2+ years of retail experience, with at least 1-2yearsin a supervisory role.
• A strong passion for home décor, design, and creating beautiful spaces.
• Ability to coach, motivate, and inspire a diverse team.
• Clear and confident communication skills, both verbal and written.
• Experience using POS systems and working in a fast-paced retail setting.
• Strong organizationaland operational skills.
• Ahands-on leadership style.

What You’ll Need to Thrive Here

• Enthusiastic, team-oriented, and adaptable.
• Guest-focused with a solution-oriented mindset.
• A self-starter who takes initiative and leads with positivity.
• Comfortable balancing operational tasks with aguest-first mentality.
• Committedto continuous learning and professional growth.
• Open availability including days, evenings,weekends,and holidays.

How We Invest in You

• Competitive salary – final compensation based on experience and skills.
• Extended health and dental benefits for those working 28+ hours.
• Employee discount program.
• Employee & Family Assistance Program (EFAP).
• Online training program and leadership development support.
• Receive a free set of sheets upon completing our QE Home University training program.
• Referral bonus program (up to $300).

Let’s Grow Together

At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.

We’re committed to creating a fair and supportive hiring process and are happy to provide reasonable accommodations throughout recruitment. If needed, please email [e-mail] with your accommodation requests.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence,we’repassionate about helping ourguestsand our teamfeel truly at home.

Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.

This posting is for an existing vacancy that we are actively hiring to fill.

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