Assistant Store Manager

QE Home; Northwestern Ontario; On-site; CAD 45,000 - 62,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Employee discount

EFAP

Online training

Leadership development

Free sheets after QE Home University

Referral bonus

Job summary

QE Home in Canada is seeking an Assistant Store Manager to help the Store Manager drive store performance, mentor the team, and deliver exceptional guest service. You will foster a warm, welcoming environment reflecting our brand's commitment to comfort, style, and quality.

You will lead daily operations, coach staff, manage merchandising and stock, recruit and train new team members, and ensure outstanding guest experiences. 2+ years retail experience with supervisory exposure is required.

Qualifications

• 2+ years of retail experience, with supervisory duties.
• Strong leadership and guest service focus.
• Ability to coach and motivate a diverse team.
• Excellent communication, both verbal and written.
• Experience in a fast-paced retail environment.
• Comfortable with inventory and loss prevention basics.

Responsibilities

• Support the Store Manager in daily operations, including sales and merchandising.
• Provide coaching and feedback to team members to meet goals.
• Lead by example on the sales floor with product knowledge.
• Oversee recruiting, training, and onboarding of new team members.
• Assist in inventory management and loss prevention.
• Step in as acting Store Manager when needed.

Skills

Retail experience

Supervisory experience

Leadership

Customer service

Communication skills

Organization

Tools

POS systems

Job description

Come Work With Us!

Join QE Home's vibrant retail team and help shape the guest experience in one of Canada’s most beloved home décor destinations. As an Assistant Store Manager, you’ll support the Store Manager in driving store performance, inspiring your team, and delivering exceptional guest service. Your leadership will play a vital role in creating a warm, welcoming environment that reflects our brand’s commitment to comfort, style, and quality.

What You’ll Be Working On

• Supporting the Store Manager in daily operations, including sales, merchandising, team leadership, and guest experience.

• Providing coaching and feedback to team members to help them meet performance goals and grow professionally.

• Fostering a positive and inclusive work environment that aligns with QE Home’s values.

• Meeting or exceeding daily, weekly, and monthly sales targets.

• Leading by example on the sales floor, delivering exceptional service and product knowledge.

• Ensuring visual merchandising standards are consistently met and exceeded.

• Helping recruit, train, and onboard new team members.

• Assisting in inventory management and loss prevention initiatives.

• Stepping into the Store Manager role in their absence to ensure operational continuity.

The Physical Side of the Role

• Ability to stand for up to 8 hours.

• Ability to lift or carry up to 50 lbs.

• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.

• Comfortable climbing ladders for merchandising and stock.

What Will Set You Up for Success

• 2+ years of retail experience, with at least 1-2 years in a supervisory role.

• A strong passion for home décor, design, and creating beautiful spaces.

• Ability to coach, motivate, and inspire a diverse team.

• Clear and confident communication skills, both verbal and written.

• Experience using POS systems and working in a fast-paced retail setting.

• Strong organizational and operational skills.

• A hands-on leadership style.

What You’ll Need to Thrive Here

• Enthusiastic, team-oriented, and adaptable.

• Guest-focused with a solution-oriented mindset.

• A self-starter who takes initiative and leads with positivity.

• Comfortable balancing operational tasks with a guest-first mentality.

• Committed to continuous learning and professional growth.

• Open availability including days, evenings, weekends, and holidays.

How We Invest in You

• Competitive salary – final compensation based on experience and skills.

• Extended health and dental benefits for those working 28+ hours.

• Employee discount program.

• Employee & Family Assistance Program (EFAP).

• Online training program and leadership development support.

• Receive a free set of sheets upon completing our QE Home University training program.

• Referral bonus program (up to $300).

Let’s Grow Together

At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence, we’re passionate about helping our guests and our team feel truly at home.

Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.

This posting is for an existing vacancy that we are actively hiring to fill.