Assistant store manager

Gandys Home Hardware; Vancouver; Presencial; CAD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care plan

Descripción de la vacante

Gandys Home Hardware in Vancouver is seeking a capable supervisor to oversee staff, implement marketing initiatives, and ensure exceptional customer service at the hardware store. The role involves scheduling, issue resolution, cash handling, and inventory oversight.

You will lead a team, train personnel, and collaborate with colleagues to maintain safe, efficient operations on-site. Fluency in English and retail experience are required.

Formación

• 2 years to less than 3 years of experience in retail or a similar role.
• Ability to work on-site at a hardware store.
• English language proficiency.

Responsabilidades

• Manage staff and assign duties.
• Develop and implement marketing strategies.
• Resolve issues including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Schedule work.
• Respond to employee questions and complaints.
• Deposit cash and maintain daily log books.
• Balance cash and complete balance sheets and cash reports.
• Provide advice on information systems strategy, policy, management and service delivery.
• Maintain clean and safe work environment.
• Provide customer service.
• Lead and instruct staff.
• Prevent and detect shoplifting and theft in retail establishments.
• Communicate with colleagues to coordinate work assignments.

Conocimientos

Staff management

Customer service

Marketing strategies

Operations management

Educación

No degree, certificate or diploma

Herramientas

Point of sale system

Descripción del empleo

OVERVIEW

LANGUAGES

English

EDUCATION

• No degree, certificate or diploma

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Hardware store

RESPONSIBILITIES

TASKS

• Manage staff and assign duties
• Develop and implement marketing strategies
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Schedule work
• Respond to employee questions and complaints
• Deposit cash and maintain daily log books
• Balance cash and complete balance sheets, cash reports and related forms
• Provide advice on information systems strategy, policy, management and service delivery
• Maintain clean and safe work environment
• Provide customer service
• Leading/instructing individuals
• Prevent and detect shoplifting and theft in retail establishments
• Communicate with other workers to co-ordinate the preparation and completion of work assignments

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Point of sale system

POLICY AND PROGRAM EXPERIENCE

• Workplace training and development

AREA OF WORK EXPERIENCE

• Sales and marketing promotions

AREA OF SPECIALIZATION

• Operations management

ADDITIONAL INFORMATION

PERSONAL SUITABILITY

• Proactive
• Efficient interpersonal skills
• Flexibility
• Team player

BENEFITS

HEALTH BENEFITS

• Health care plan