Assistant Store Manager

Dollarama; Toronto; On-site; CAD 21,934 - 31,240; Full time

Benefits offered by this job

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training program

Career development opportunities

Job summary

A retail company in Toronto is seeking an Assistant Store Manager to support daily operations and staff management. Responsibilities include providing customer service, managing cash, and overseeing merchandising. The ideal candidate has at least two years of retail experience and strong leadership skills. This full-time position offers competitive pay starting at $19.30 per hour, alongside career development opportunities in a diverse working environment.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, store opening and closing duties as needed.

Skills

Leadership

Communication

Decision-making

Multitasking

Customer service

Job description

Assistant Store Manager

Join to apply for the Assistant Store Manager role at Dollarama.

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Responsibilities

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Benefits

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor‑made training and integration program.
• Career development opportunities within the company.
• Applicable to full‑time employees only. Full‑time status is achieved after 25 hours per week for sixteen consecutive weeks (with one week grace period below 25 hours).

AI Evaluation Policy

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.

Compensation

Starting at $19.30 per hour.

Employment Type

Full‑time

Seniority Level

Mid‑Senior level

Job Function

Sales and Business Development

Industries

Retail

Location: Toronto, Ontario, Canada (positions available in multiple stores)