Assistant Store Manager

Thebodyshopcareers; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company is seeking a Flagship Store Manager in Toronto to inspire a team and drive sales excellence. The role involves leading customer engagement initiatives, managing stock, and meeting performance targets while providing a flexible and engaging store experience. Ideal candidates will have experience in customer service and team leadership, with a passion for the beauty market.

Qualifications

• Experience in a customer-facing role and team development.
• Ability to meet sales and performance targets.
• Flexibility to work various shifts including weekends.

Responsibilities

• Lead and work as part of a successful team to meet customer needs.
• Support the Shop Manager in driving customer engagement and sales.
• Use data to make sound commercial decisions.

Skills

Customer engagement

Team leadership

Sales performance

Problem-solving

Data analysis

Tools

Microsoft Office Suite

Job description

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Direct message the job poster from The Body Shop

Cecille 'CeCe' Butler, EMBA, Dipl. SR and S

Flagship Store Manager at The Body Shop Canada, Sustainability & Social Responsibility Advocate

Role Overview:

As an inspirational leader with enthusiasm for our brand purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.

Key Job Accountabilities:

• Lead & work as part of a successful, engaged team to best meet the needs of our customers
• Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
• Problem solve effectively & proactively as much as possible using available resources
• Communicate effectively & act as a flexible & responsible role model to your team
• Ensure development of customer loyalty to further build The Body Shop brand
• Work with the Shop Manager to meet sales & performance targets
• Work with the Shop Manager to manage stock; monitor & manage change
• Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
• Identify & attract high potential candidates & develop current team members to succeed in their goals
• Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
• Schedules include holidays, nights, and weekends to meet the needs of the business
• Flexibility to work across Sunday to Saturday is required
• Experience in a customer facing role, people leadership & team development
• Ability to meet sales & performance targets with outstanding planning & organizing skills
• Ability to work collaboratively within a feedback culture
• Experience using data (KPI’s) to make sound business decisions preferred
• Comfortable with Microsoft Office Suite

Physical Requirements:

• Must be able to stand and walk for extended periods (up to 8 hours per shift)
• Ability to lift and move product up to 25 lbs.
• Frequent reaching, bending, crouching as required

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a8a59f50-8b28-4169-a5ed-5fd574d84f53&jobId=525930&lang=en_CA

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

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