Assistant Store Manager, Operations

CB2; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

CB2 is seeking an Assistant Store Manager, Operations in Toronto to lead back-of-house operations and manage inventory. The ideal candidate will have a strong customer service background, leadership experience, and proficiency in tools like Microsoft Office. This full-time role offers opportunities for professional growth and requires flexible availability.

Qualifications

• At least 2 years of customer service or retail leadership experience; 3+ preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Availability to serve as Manager on Duty multiple times per week.

Responsibilities

• Lead back-of-house operations, organize storerooms, and manage inventory.
• Coach and develop team members, fostering professional growth.
• Analyze reports to prioritize initiatives that maximize sales and customer experience.

Skills

Customer Service

Leadership

Communication

Organization

Problem Solving

Delegation

Tools

Microsoft Office

Google Applications

Tablets

Job description

Join to apply for the Assistant Store Manager, Operations role at CB2 .

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results, and innovate to inspire. Our iconic brand has been nearly 60 years in the making, from our first store in Chicago in 1962 to digital innovations engaging millions today.

We’re looking for a driven professional with an inclusive mindset to join us as an Assistant Store Manager, Operations. You will lead back-of-house operations, organize storerooms, manage inventory, and support visual merchandising. You will also mentor your team to deliver excellent service and professional growth.

What You'll Do

• Partner with the Store Manager to establish and execute brand goals across sales, operations, visual merchandising, HR, payroll, training, safety, and asset protection.
• Analyze reports to prioritize initiatives that maximize sales, profitability, and customer and team experience.
• Conduct weekly merchandising walk-throughs with management and staff.
• Coach and develop team members, fostering professional growth and building talent.
• Manage inventory and operational routines to ensure accuracy and efficiency.
• Coordinate product flow, replenishment, and store displays.
• Oversee facilities, security, safety, and asset protection.
• Communicate current marketing, promotions, and product information effectively to staff.

What You'll Bring

• At least 2 years of customer service or retail leadership experience; 3+ preferred.
• Proficiency with Microsoft Office, Google applications, and tablets.
• Strong communication, organization, problem-solving, and delegation skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Availability to serve as Manager on Duty multiple times per week.

Additional Information

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Management and Manufacturing
• Industry : Retail

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Assistant Store Manager • Toronto, ON, Canada

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