Assistant Store Manager

Machine Mart Ltd; Peterborough; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in retail is seeking a Retail Supervisor to co-manage a team and ensure excellent customer service. The role involves motivating staff, achieving sales targets, and building customer relationships. The ideal candidate will have retail experience and a passion for teamwork and success.

Benefits

Staff discounts

Healthcare cash plans

Company pension scheme

Life cover

Access to wellbeing platform

Discounts on brands

Role-specific training

Promotion opportunities

Paid breaks

Free tea and coffee

Qualifications

• Proven experience in retail customer service or sales.
• Supervisory or junior management experience in retail.
• Ability to achieve sales targets.

Responsibilities

• Co-managing a small team of 4-6 staff members.
• Motivating the team to deliver excellent customer experiences.
• Building rapport with customers and providing honest advice.

Skills

Customer Service

Sales

Team Leadership

Motivation

Numeracy

Computer Literacy

Job description

What you’ll be doing:

1. Working with the Store Manager, sharing joint responsibility for the daily running of the store.
2. Leading by example and co-managing a small team of 4-6 staff members.
3. Motivating your team to deliver excellent customer experiences and achieve sales targets.
4. Building rapport with customers by offering honest advice, exceeding expectations, and reassuring them during their shopping experience.

What you’ll need - skills and experience:

1. Proven experience in retail customer service or sales environment.
2. Supervisory or junior management experience in retail or field sales, preferably in hard goods.
3. Knowledge of our product range, with the ability to sell and provide excellent customer service.
4. Experience in achieving sales targets.
5. Confidence, enthusiasm, and teamwork skills.
6. Personal skills including accuracy, numeracy, and basic computer literacy.
7. Self-motivation and a positive attitude.
8. A desire to succeed both individually and as a team co-leader.

What you’ll get in return for your commitment:

• Staff discounts
• Healthcare cash plans
• Company pension scheme
• Life cover
• Access to the Retail Trust wellbeing platform, offering 24-hour support services
• Discounts on high street and online brands, including restaurants, holidays, and shopping
• Role-specific training and development
• Promotion opportunities within the company
• Paid breaks
• Free tea and coffee