Assistant Store Manager FT

Lids; Eastern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager to drive sales and manage store operations. The role involves providing excellent customer service, supervising staff, and ensuring compliance with company policies. Candidates should have strong communication skills and a high school diploma. The position offers competitive pay and benefits.

Benefits

Monthly Sales Bonuses

40% Employee Discount

Paid Time Off

Health Insurance

Vision Insurance

Dental Insurance

401(k)

Qualifications

• 1 year relevant experience required.
• Ability to lift up to 50 pounds and work independently.

Responsibilities

• Produce sales gains through excellent customer service.
• Manage store inventory and staff training.
• Open and close the store as per procedures.

Skills

Sales Results

Communication

Customer Service

Education

High School Graduate or Equivalent

Job description

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About Our Company

General Position Summary

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisals of associates’ sales performance, offering feedback on strengths and opportunities in line with Company Objectives.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets according to LIDS Retail policies.
• Assist in preparing store work schedules to ensure proper coverage within wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Perform timely and consistent product counts.
• Maintain proper documentation and record keeping per policies and legal requirements.
• Open and close the store as per procedures in the Operations P&P Manual.

Additional Principal Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty in their absence for employee scheduling issues and customer complaints.
• Manage store staff through training, goal setting, and follow-up.
• Administer disciplinary actions when necessary.
• Handle scheduling and staffing, including calling in associates during peaks.
• Participate in training programs and adhere to set goals.
• Assist in recruiting and training staff.
• Ensure compliance with policies and safeguard company property.
• Perform subordinate tasks as needed.
• Communicate effectively at all company levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Proven ability to achieve sales results and minimize loss.
• Strong interpersonal and verbal communication skills.
• Proficiency with computers and relevant software.
• Ability to lift up to 50 pounds, climb ladders, and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work independently.

Preferred Job Knowledge & Skills

Assistant store managers can earn up to 45% above local minimum wage based on experience. They are eligible for monthly sales bonuses, a 40% employee discount, and full benefits including Paid Time Off, health, vision, dental, and 401(k).

Education

High School Graduate or Equivalent

Reports To

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail