Retail Assistant Store Manager

Kaizen Lab Inc.; Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company is seeking an Assistant Store Manager for a 12-week contract at a Minecraft merchandise pop-up store in Ontario. This role involves overseeing retail operations, providing leadership to the sales team, and ensuring excellent customer service. Ideal candidates will have retail or event leadership experience and be available for 30–40 hours a week during the program.

Benefits

Competitive hourly pay

Merch discount and branded uniform provided

Unique opportunity to lead a branded retail experience

Leadership experience with a national agency

Qualifications

• 1–2 years of experience in a team lead or assistant manager role.
• Strong organizational and leadership skills.
• Comfortable working with POS systems.

Responsibilities

• Provide on-floor leadership and support to staff.
• Monitor inventory levels and coordinate with restocking team.
• Resolve guest concerns professionally and promptly.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Problem Solving

Tools

POS Systems

Job description

Retail Assistant Store Manager (12-week Contract)

About us:

Proudly Canadian and backed by a vertically integrated 40,000+ sq. ft. facility in Oakville, Ontario, EntripyEvents combines creativity with operational discipline to deliver events that drive impact. As a certified member of the Canadian Aboriginal and Minority Supplier Council (CAMSC), we’re committed to inclusive, forward-thinking solutions that reflect the diverse audiences we serve.

Job Summary:

As the Assistant Store Manager, you’ll play a critical supporting role in the successful execution of the Minecraft merchandise pop-up store. Working closely with the Store Manager, you’ll help oversee day-to-day retail operations, provide hands-on leadership to the sales team, and ensure a smooth, customer-focused experience on the ground.

This role is perfect for someone with retail or event leadership experience who thrives in fast-paced environments, is solution-oriented, and has a strong understanding of customer service excellence.

Job Title: Assistant Store Manager – Minecraft Experience

Location: Square One Shopping Centre

Schedule: June–September 2025 (12 weeks) | Must be available 30–40 hours/week

Shift Structure: 5–7 hour shifts, 6 days/week

Responsibilities:

• Provide on-floor leadership and support to staff

• Ensure proper POS functionality and assist with tech issues

• Monitor inventory levels and coordinate with restocking team

• Resolve guest concerns professionally and promptly

• Assist with staff scheduling and daily recaps

Skills and Qualifications:

• 1–2 years of experience in a team lead, keyholder, or assistant manager role (retail or event experience preferred)

• Strong organizational and leadership skills

• Excellent communication and interpersonal abilities

• Comfortable working with POS systems (Square or similar)

• Solution-oriented and calm under pressure

• Available to work 30–40 hours/week for the full program duration

• Physically able to assist with store setup, teardown, and inventory handling

Benefits

• Competitive hourly pay

• Unique opportunity to lead a branded retail experience for a globally loved franchise

• Leadership experience with a national agency

• Merch discount and branded uniform provided

Entripy Custom Clothing is proud to be an equal opportunity workplace and in accordance with the Accessibility for Ontarians with Disabilities Act 2005, will provide accommodation throughout the recruitment, selection and assessment process.