Assistant Store Manager

American Iron & Metal; Hamilton; On-site; CAD 50,000 - 70,000; Full time

Job summary

Kenny U-Pull, a division of American Iron & Metal, is seeking an Assistant Branch Manager in Hamilton. The role involves managing a team, overseeing operations, and ensuring customer satisfaction. Ideal candidates will have management experience and a diploma, with a focus on teamwork and communication.

Benefits

Incentive compensation plan

Eligible for paid vacation from the first day

Telemedicine access 24/7

Group RRSP with employer matching

Employee discounts on parts

Company events throughout the year

Cell phone and computer provided

Paid steel toe boots

Uniform provided

Qualifications

• Minimum three years' experience in customer service.
• Minimum one year experience in a management role.
• Experience in retail or automotive sales is an asset.

Responsibilities

• Manage a team and oversee day-to-day operations.
• Ensure exceptional customer service while meeting corporate objectives.
• Assist with monthly Health & Safety audits.

Skills

Empowerment

Delegation

Communication

Problem-solving

Collaboration

Time management

Empathy

Education

College or university diploma

Job description

At Kenny U-Pull , we take pride in giving used vehicles a second life. Our 25 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!

Kenny U-Pull is a division of American Iron & Metal (AIM) , a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over billion dollars in yearly sales.

Job Description

Work schedule : to be discussed (must be available 1 weekend out of 2)

Permanent, full-time position

As Assistant Branch Manager , you will work under the direction of the Branch Manager. You will manage a team, oversee day-to-day operations and ensure that exceptional customer service is delivered while meeting corporate objectives.

In particular, you will be responsible for :

• Promoting a welcoming and safe workplace;
• Applying environmental and Health & Safety rules and procedures;
• Assist the Branch Manager with monthly Health & Safety audits;
• Supervise daily operations such as scheduling, sales and production targets;
• Support employees by participating in daily tasks and operational initiatives;
• Assist the Branch Manager in employee communications.
• Work in collaboration with various internal partners in the follow-up and application of business processes;
• Carry out, with the Branch Manager, quarterly evaluations of hourly employees;
• Perform various administrative tasks (cash deposits, employee payroll, schedules, etc.);
• Support the Branch Manager in the process of recruiting, welcoming and integrating new employees;
• Act as ambassador in any organizational change and play an active role in the roll-out to your branch.

Qualifications

• Minimum of three (3) years' experience in customer service;
• Minimum of one (1) year experience in a management role;
• College or university diploma;
• Experience in retail or automotive sales is an asset.

Skills required :

• Ability to empower employees;
• Ability to delegate tasks and follow up;
• Strong communication skills (written, verbal and presentation);
• Problem-solving skills;
• Collaborative and team-oriented;
• Good time management and prioritization skills;
• Ability to demonstrate empathy.

Additional Information

What we offer :

• Incentive compensation plan;
• Eligible for paid vacation from the first day;
• Telemedicine (unlimited access to a doctor 24 / 7);
• Group RRSP with employer matching contribution;
• Exclusive employee discounts on parts from any Kenny yard;
• Company-wide events throughout the year (BBQ, Holiday party etc.);
• Cell phone and computer provided;
• Paid steel toe boot from day 1;
• Uniform provided from day 1.

Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) inc., a recognized global leader in the metal recycling industry with more than 125 site locations, 4000 employees worldwide and over billion dollars in yearly sales. AIM and its subsidiaries offer equal employment opportunities to all. Only those selected for interviews will be contacted. Thank you for your interest.

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