Assistant Store Manager MANGO, Mapleview

Fox Group Canada Inc.; Burlington; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retailer is seeking an Assistant Manager for their MANGO store in Burlington, ON. The ideal candidate will be a dynamic leader focused on team development and customer satisfaction, with a proven track record in retail sales and management. Responsibilities include coaching associates, driving sales, and maintaining high standards of customer service.

Qualifications

• Minimum of 2 years of experience in fast fashion retail.
• Proven ability to drive sales results and analyze business trends.
• Exceptional interpersonal and communication skills.

Responsibilities

• Ensure legendary customer experiences consistently.
• Coach and develop associates for success.
• Maximize sales potential through effective team management.

Skills

Customer Service

Team Leadership

Sales Analysis

Communication

Problem Solving

Tools

Excel

Word

Outlook

Job description

Fox Group is a leading and fast-growing retailer with 9,000 employees globally, and partner of choice for several well-known retail banners in Israel, Europe, and Canada, is excited to announce the opening of MANGO stores in Canada.

MANGO was founded in Barcelona, Spain, is an internationally renowned fashion brand that designs, manufactures, and markets womens, mens, and childrens clothing and accessories, with over 2700 stores in 115 markets.

As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for- fashion Assistant Managers in the GTA. This position reports directly to the Store Manager and together you will build the store team.

As the Assistant Manager at MANGO Mapleview location, you must be an exceptional leader who can motivate, inspire, and develop the store team to maximize sales and profits, create an exceptional work environment and ensure an extraordinary customer experience to each and every customer.

The Assistant Manager (ASM) in partnership with the Store Manager is responsible for overseeing the financial success of the store; ensures positive customer experiences; demonstrates a strong ability to meet individual sales and metric goals; drives profitable top-line sales growth and coaches store associates to consistently provide customers with an exceptional shopping experience. The Assistant Manager understands key business drivers and adjusts the business accordingly.

ASM COMPETENCIES AND SKILLS

The Assistant Manager must demonstrate a set of competencies / skills that establish them as a leader within the store. These competencies outline a skill-set that is required of a Assistant Manager to be successful in their role. Competencies include, but are not limited to :

People : Optimizes talentby developing direct reports, building effective teams and attracting and retaining top talent individuals.Influences peoplethrough effective communication.

Drives engagement and motivates people. The ASM can influence people through persuasion, directing and delegation of tasks.

Results : Staysfocused on performance. The ASM drives results and ensures accountability to those results. The ASM is action oriented and resourceful.

Thought : Shows that theyunderstand the businessthrough a strong customer focus, heightened business insight and financial acumen. The ASM is capable ofmaking complex decisions. When making complex decisions the ASM plans, sets priorities, and uses a strong decision quality.

Self : Remainsflexible and adaptableand can manage ambiguity. The ASM is resilient and maintains composure in all situations.

The AssistantManager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer.

Job Description- Assistant Manager- Key roles / responsibilities

Assistant Managers are required to :

• Provide and ensure legendary customer experiences consistently
• Coach, Develop and maximize the success of all associates
• Sets expectations and ensures accountability
• Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
• Build a team that works well together based on the needs of the store
• Ensure training of the associate team
• Analyze business and create action plans
• Communicate effectively with / to team
• Direct / execute company policies / practices
• Ensure visual & merchandising standards and a positive in-store experience
• Loss Prevention and Safety

REQUIRED SKILLS / EXPERIENCE

• Minimum of (2) years of experience in fast fashion retail environment
• Demonstrated ability to achieve individual selling goals and metrics
• Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
• Comfort in making decisions and mediating conflict within a team-environment
• Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
• Exceptional interpersonal, communication and customer service skills
• Ability to identify / assess top talent and train / develop / retain great people.
• Proficient in windows-based software such as Excel, Word and Outlook
• Ability to work a flex schedule (which includes nights, weekend and holiday availability)
• Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
• Ability to climb step stools and ladders
• Ability to stand / walk for long periods at a time
• Possess manual dexterity and hand-eye coordination
• Ability to travel to other store locations (if needed) and attend district meetings
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching
• Ability to work as part of a team
• Ability to effectively communicate with customers, peers and management

Fox Group Canada - Mango is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted.

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Assistant Store Manager • Burlington, ON, Canada