Assistant Shift Security Supervisor

GardaWorld; Calgary; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive wages starting at $23 CAD

Uniform provided free of charge

Opportunities to grow with GardaWorld

GardaWorld Academy

Job summary

GardaWorld in Calgary, Alberta is hiring an Assistant Shift Security Supervisor. You will support daily operations, review incident reports, and liaise with clients, contractors and tenants. Responsibilities include CCTV review, first aid, and shift coverage on a rotating 12-hour schedule.

The role emphasizes leadership, training support, and maintaining license compliance while providing excellent service in a fast-paced environment.

Qualifications

• 1 to 3 years experience in security supervisor role.
• Excellent oral and written interpersonal skills; English an asset.
• Proficient in MS Word, Excel and Outlook.
• Valid Alberta Security license and first aid card required.

Responsibilities

• Review incident reports for quality assurance.
• Liaise with client, contractors, tenants and emergency services.
• Review and export CCTV footage using digital CCTV systems.
• Provide first aid and basic life safety in emergencies.
• Cover shifts as needed (4/4 rotate 12-hour days/nights).
• Coordinate day-to-day operations to the site supervisor.
• Ensure bullpen staff licenses are up to date.
• Assist Field supervisor with training matrices for guards.
• Maintain Training Matrix and other client-assigned duties.

Skills

Interpersonal skills (oral & written)

Leadership & mentorship

Customer service

Team flexibility

Education

Alberta Security license

First aid card

Tools

MS Word

MS Excel

MS Outlook

Job description

Business Unit: Security Services

Career Area: Security Guard

Location: Calgary, Alberta, CA

Ready to suit up as an Assistant Shift Secuirty Supervisor

If you are looking for your next professional challenge, we have an opportunity for you! As a Assistant Shift Supervisor, you will play a key role in the day-to-day operations and processes in place!

We provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operation teams.

We’re growing our ranks in Calgary! With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.

What's in it for you?

• We offer competitive wages starting at $23 & comprehensive health benefits
• Uniform provided free of charge
• Opportunities to grow alongside GardaWorld
• Continuing education through GardaWorld Academy

Responsibilities For An Assistant Shift Secuirty Supervisor

• Review all submitted team incident reports for quality assurance.
• Liaise with client, contractors, tenants, emergency services.
• Review and export of CCTV footage using digital CCTV systems.
• Providing excellent costumer service to various tenants.
• Provide first aid and basic life safety in an emergency situation.
• Must be able to cover a guards shift on a as needed basis
• Coordinating day to day operations to the site supervisor
• Responsible for ensuring that security licenses are up to date for bullpen staff
• Assisting the Field supervisor in tracking various training matrixes for guards and the team leads.
• Maintaining Training Matrix and performing other responsibilities as per assigned by the client.

Qualifications For An Assistant Shift Secuirty Supervisor

• 1 to 3 years experience in security supervisor experience
• Excellent oral and written interpersonal skills (English an asset)
• Good knowledge of Microsoft Word, Excel and Outlook
• Valid Alberta Security license and first aid card
• Must be able to work 4/4 - 2 12 hour day shifts & 2 12 hour night rotational shift
• Demonstrated ability to follow operational security measures, protect confidential information, and exercise good judgment and discretion
• Demonstrated comprehension of the Canadian Criminal Code and Trespass to Property Act powers of arrest
• Be eligible to work in Canada
• Must have strong customer service skills, mature attitude and professionalism
• Ability to work in a fast-paced, changing environment
• Leadership and mentorship skills
• Able to work in a team environment or independently as required

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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