Assistant Resident Manager Team (Nanaimo)

Realstar; Nanaimo; Hybrid; CAD 40,000 - 48,000; Full time

Benefits offered by this job

Rent-free apartment

Annual bonuses

Training programs

Service awards

Career development

Inclusive environment

Holiday parties

Job summary

Realstar is seeking an Assistant Resident Manager for a 2-person on-site team in Nanaimo. The role includes four weekdays, every other weekend, and occasional on-call evenings, with a base compensation of $44,000 per person plus an apartment suite. Enjoy bonuses, training, and a path for career development in a diverse workplace.

The position emphasizes customer service to residents, leasing support, and basic maintenance tasks, with WHMIS-safe handling and physical duties as part of the job.

Qualifications

• Previous or similar property management experience (an asset).
• Display a professional/presentable appearance.
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS).
• Ability to perform general cleaning duties, and minor maintenance repairs.
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time.
• Basic computer and keyboarding skills.
• Good written and verbal communication skills.

Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities).
• Minor maintenance repairs and troubleshooting.
• Preparing vacant apartment suites for new residents.
• Providing exceptional customer service to residents and potential residents.
• Assisting with leasing suites.
• Responding to on-call requests.

Skills

Customer service

Communication skills

Basic computer skills

Physically fit

WHMIS knowledge

Attention to detail

Job description

Assistant Resident Manager Team (Nanaimo)

Job Description

Posted Thursday, September 3, 2026 at 4:00 AM

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada's largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/

Realstar is currently seeking an Assistant Resident Manager 2-Person Team. These roles come with the opportunity to live on-site, with a schedule that includes four weekdays, every other weekend, and occasional on-call evening shifts.

What we offer to employees

• Base compensation is $44,000 per person. This includes an apartment suite (taxable benefit)
• Rent-free, apartment suite
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ's
  

Key Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities)
• Minor maintenance repairs and troubleshooting
• Preparing vacant apartment suites for new residents
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Responding to on-call requests

Qualifications

• Previous or similar property management experience (an asset)
• Display a professional/presentable appearance
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Basic computer and keyboarding skills
• Good written and verbal communication skills

We thank all those who apply, but only those selected for an interview will be contacted.
Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.