Assistant Resident Manager Team (Kelowna)

Realstar; Kelowna; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Apartment suite included

Employer-paid benefits

Annual bonus

Gym membership discount

Awards for years of service

Career development

Diversity and inclusion

Holiday parties and summer BBQs

Job summary

Realstar, a leading Canadian property management firm headquartered in Toronto, is hiring for a property operations role in Kelowna. The position includes base compensation of $45,000 per person with an apartment suite as a taxable benefit, plus employer-paid benefits and annual performance bonuses.

Candidates should have strong customer service skills and property management experience is a plus. The role involves cleaning and maintenance of common areas, preparing vacant suites, assisting with

Qualifications

• Strong customer service skills.
• Previous or similar property management experience (an asset).
• Professional/presentable appearance.
• Knowledge of safe handling of cleaning materials (WHMIS).
• Ability to perform general cleaning and minor maintenance.
• Must lift up to 50lbs (garbage bins, furniture, appliances, snow removal).
• Basic computer and keyboarding skills.
• Good written and verbal communication skills.

Responsibilities

• Clean common areas of property (hallways, stairwells, amenities).
• Perform minor maintenance repairs and troubleshooting.
• Prepare vacant apartment suites for new residents.
• Provide exceptional customer service to residents and potential residents.
• Assist with leasing suites.
• Respond to on-call requests.

Skills

Customer service

Communication

Professional appearance

WHMIS knowledge

General cleaning

Heavy lifting

Basic computer skills

Verbal/written communication

Job description

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/

What We Offer To Employees

• Base compensation is $45,000 per person. This includes an apartment suite (taxable benefit)
• Rent-free, apartment suite
• Employer paid benefits
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

Key Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities)
• Minor maintenance repairs and troubleshooting
• Preparing vacant apartment suites for new residents
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Responding to on-call requests

Qualifications

• Strong customer service skills
• Previous or similar property management experience (an asset)
• Display a professional/presentable appearance
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Basic computer and keyboarding skills
• Good written and verbal communication skills

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.