Assistant Resident Manager (Kelowna)

Realstar; Kelowna; On-site; CAD 26,000 - 32,000; Full time

Benefits offered by this job

Employer paid benefits

Annual bonus

Training programs

Gym membership discount

Awards for years of service

Career development

Diversity and inclusion

Annual holiday parties & BBQs

Job summary

Realstar is seeking an Assistant Resident Manager to live on-site at a property. The role requires working four weekdays each week, every second weekend, and some on-call evenings. It is an existing vacancy within the organization.

The position emphasizes resident service, basic upkeep, and assisting with leasing, with an on-site residence and a compensation package that includes base pay and benefits.

Qualifications

• Strong customer service skills are required.
• Professional/presentable appearance is essential.
• Good written and verbal communication skills required.
• Knowledge of WHMIS is an asset.
• Basic computer skills are expected.
• Ability to lift up to 50 lbs and perform some manual tasks.

Responsibilities

• Clean common areas of the property (hallways, stairwells, amenities).
• Perform minor maintenance repairs and troubleshoot issues.
• Prepare vacant apartment suites for new residents.
• Provide exceptional customer service to current and prospective residents.
• Assist with leasing of suites.
• Respond to on-call requests and emergencies.

Skills

Customer service

Professional appearance

Written and verbal communication

WHMIS knowledge

Basic computer skills

Physical stamina

Job description

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/

What We Offer To Employees

• Base compensation is $29,000 + apartment suite included (taxable benefit)
• Employer paid benefits
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

We are currently seeking an Assistant Resident Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. This offer is for an existing vacant position within the organization.

Key Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities)
• Minor maintenance repairs and troubleshooting
• Preparing vacant apartment suites for new residents
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Responding to on-call requests

Qualifications

• Strong customer service skills
• Previous or similar property management experience (an asset)
• Display a professional/presentable appearance
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Basic computer and keyboarding skills
• Good written and verbal communication skills

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.