Assistant Resident Manager (Kelowna)

Colonial Group; Kelowna; On-site; CAD 26,000 - 32,000; Full time

Benefits offered by this job

Apartment included

Employer paid benefits

Annual bonuses

Training programs

Gym membership discount

Awards for years of service

Career development

Diversity & inclusion

Holiday parties & summer BBQs

Job summary

Colonial Group is seeking an Assistant Resident Manager to live on-site and work four weekdays each week, with every second weekend and some on-call evenings. This vacancy includes housing as part of compensation.

You will handle cleaning, basic maintenance, and resident communications while supporting leasing and on-call duties. Competitive benefits and opportunities for advancement accompany this role.

Qualifications

• Strong customer service skills and professional appearance.
• WHMIS knowledge and ability to handle cleaning materials safely.
• Ability to perform cleaning duties and minor repairs.
• Comfort with lifting up to 50 lbs and occasional snow removal tasks.
• Basic computer/keyboard skills and good written/verbal communication.

Responsibilities

• Clean common areas of the property (hallways, stairs, amenities).
• Perform minor maintenance and troubleshooting tasks.
• Prepare vacant suites for new residents.
• Provide excellent customer service to residents and prospects.
• Assist with leasing activities and respond to on-call requests.

Skills

Customer service

Professional appearance

WHMIS knowledge

General cleaning

Minor maintenance

On-call responsiveness

Good communication

Job description

We are currently seeking an Assistant Resident Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. This offer is for an existing vacant position within the organization.

What we offer to employees

• Base compensation is $29,000 + apartment suite included (taxable benefit)
• Employer paid benefits
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

Key Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities)
• Minor maintenance repairs and troubleshooting
• Preparing vacant apartment suites for new residents
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Responding to on-call requests

Qualifications

• Strong customer service skills
• Previous or similar property management experience (an asset)
• Display a professional/presentable appearance
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Basic computer and keyboarding skills
• Good written and verbal communication skills