Assistant manager, restaurant

RENAISSANCE COFFEE; Burnaby; On-site; CAD 42,000 - 56,000; Full time

Job summary

Renaissance Coffee in Burnaby, BC, is seeking an on-site Operations Lead to manage daily operations, organize staff scheduling, and train team members. You will implement service procedures, oversee inventory, and ensure health and safety compliance while delivering excellent customer service.

The ideal candidate has a secondary graduation certificate and 2–3 years of relevant experience, with a hands-on approach to improving day-to-day coffee shop operations.

Qualifications

• Secondary (high) school graduation certificate.
• 2 years to less than 3 years of experience.

Responsibilities

• Evaluate daily operations.
• Plan and organize daily operations.
• Set staff work schedules.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Operations management

Staff training

Customer service

Inventory control

Health and safety

Education

Secondary graduation certificate

Job description

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

• 2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

TASKS

• Evaluate daily operations
• Plan and organize daily operations
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service