Assistant Manager, Import (Consolidation)

Dollarama; Mount Royal; On-site; CAD 90,000 - 120,000; Full time

Job summary

Dollarama's Consolidation Import team seeks an Assistant Manager to support the Senior Import Manager in planning and directing daily operations. You will ensure shipments are arranged and processed efficiently, with cost-effective strategies and high service standards across the operation.

You will build and lead a high-performing team, monitor KPIs, manage risks, and collaborate with vendors, freight forwarders, and carriers to optimize transport solutions while driving continuous improvement.

Qualifications

• Degree or Diploma in Supply Chain, Import, Transportation & Logistics or equivalent.
• Minimum of five years in an import/export or shipping role, with leadership experience.
• Ability to motivate, coach and develop team members.
• Strong organizational, analytical and multi-priority skills in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in MS Office with proven Excel ability; SAP knowledge is a plus.

Responsibilities

• Build, lead, and maintain a high-performing consolidation import team.
• Coordinate consolidation import shipments to ensure timely, cost-efficient delivery.
• Maintain relationships with vendors, agents, freight forwarders, and carriers.
• Develop and monitor team KPIs and drive continuous improvement.
• Identify risks and provide practical solutions to minimize disruptions.
• Collaborate with cross-functional teams to improve processes and efficiency.
• Perform additional duties and special projects as required.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Multitasking

Excel

Education

Degree or Diploma in Supply Chain/Logistics

Tools

SAP

MS Office

Job description

Job Summary

Working within Dollarama's Consolidation Import team, the Assistant Manager will support the Senior Import Manager in overseeing all aspects of the consolidation import operations. This role is responsible for planning, directing, and coordinating daily activities to ensure shipments are arranged and processed in a timely, efficient, and cost-effective manner while maintaining high service standards.

Key Accountabilities

• Build, lead, and maintain a high-performing team through effective recruitment, coaching, training, and development, ensuring the achievement of departmental objectives and supporting the company’s growth strategy;
• Coordinate and oversee consolidation import shipments with the team to ensure timely, efficient, and cost-effective delivery by evaluating, planning, and implementing optimal transportation solutions;
• Maintain strong working relationships and effective daily communication with vendors, agents, freight forwarders, and carriers to ensure seamless operations and workflow execution;
• Develop, monitor, and manage team KPIs to ensure accurate reporting, increase performance visibility, measure operational effectiveness, and drive continuous improvement initiatives;
• Proactively identify potential risks and operational challenges, providing early warnings, mitigating actions, and practical solutions to minimize disruptions;
• Collaborate closely with cross-functional teams to identify and recommend process improvements, and implement solutions that enhance team efficiency and workflow effectiveness; and
• Perform additional duties and special projects as required to support.

Job Requirements

• Degree or Diploma in Supply Chain, Import, Transportation & Logistics, or in a similar field;
• Minimum of five (5) years of experience in an import/export or shipping role, with at least one (1) to two (2) years of experience in a leadership capacity;
• Demonstrated leadership skills with the ability to motivate, coach, and develop team members;
• Strong organizational, analytical, and problem-solving abilities, with the capacity to manage multiple priorities in a fast-paced environment;
• Excellent verbal and written communication skills;
• Knowledge of MS Office is required with proven Excel ability; and
• Knowledge of SAP, an asset.

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.