Assistant Manager - Food and Beverage

Hilton; Mississauga; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Travel discounts

Mental wellbeing resources

Paid time off

Extended health and welfare plans

Pension and RRSP plans

Perkopolis discounts

Job summary

Hilton Mississauga/Meadowvale is seeking an Assistant Food & Beverage Manager to help lead outlet operations and support banquet functions. You’ll coach Team Members, ensure guest satisfaction, manage cost controls, and drive revenue initiatives across restaurant, Grab & Go and events.

Responsibilities include ensuring service standards, opening/closing procedures, staff training, scheduling, and accurate cash handling while maintaining food safety and compliance with all hotel policies.

Qualifications

• Minimum 3 years of Food & Beverage supervisory or leadership experience, preferably in hotel restaurant, lounge, Grab & Go, or multi-outlet operations; banquet experience is an asset.
• Valid Food Handler Certification and Smart Serve Certification.
• Strong leadership, coaching, communication, and conflict resolution skills.
• Strong guest service skills with the ability to resolve concerns professionally.
• Working knowledge of scheduling, inventory control, labour management, revenue generation, and basic financial controls.
• Comfortable using point-of-sale, reservation, scheduling, inventory, reporting, and Microsoft Office tools.
• Organized, adaptable, detail-oriented, and able to make decisions in a fast-paced environment.
• Post-secondary education in Hospitality Management, Business, or a related field is considered an asset.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.

Responsibilities

• Report directly to the Food & Beverage Manager and act as Manager on Duty for Food & Beverage outlets when required.
• Oversee daily operations in the restaurant, Grab & Go, outlet activations, and other Food & Beverage areas as required.
• Support banquet functions, meetings, events, and group business in coordination with Banquet leadership when business needs require.
• Maintain strong guest service by being present on the floor, resolving concerns promptly, and supporting service recovery.
• Assist with recruiting, onboarding, training, coaching, scheduling, and developing Food & Beverage Team Members.
• Lead pre-shift meetings and ensure Team Members are informed about menus, promotions, reservations, events, and service expectations.
• Ensure consistent service standards, opening and closing procedures, shift handovers, cleanliness, and operational readiness.
• Support revenue growth through upselling, menu knowledge, promotions, outlet activations, and guest engagement.
• Monitor labour, inventory, ordering, product rotation, waste, supplies, and controllable expenses to support profitability.
• Oversee cash handling, point-of-sale procedures, billing accuracy, discounts, voids, and daily closing processes.
• Ensure Team Members understand menu items, ingredients, allergens, dietary requests, responsible alcohol service, and hotel information.
• Use point-of-sale, reservation, scheduling, inventory, and reporting tools to support accurate communication and decision-making.
• Comply with food safety, health and safety, responsible alcohol service, security, fire regulations, and all hotel policies and procedures.

Skills

Leadership

Guest service

Coaching

Scheduling

Cost control

Revenue generation

Communication

Team development

Education

Hospitality Management degree

Tools

POS systems

Reservation systems

Scheduling tools

Inventory management

Microsoft Office

Job description

Responsibilities

As an Assistant Food & Beverage Manager, you will help lead outlet operations while supporting banquet operations when needed. You will assist with daily service execution, Team Member coaching, guest satisfaction, cost control, and revenue initiatives. Specifically, you will be responsible for:

What will I be doing?

• Report directly to the Food & Beverage Manager and act as Manager on Duty for Food & Beverage outlets when required.
• Oversee daily operations in the restaurant, Grab & Go, outlet activations, and other Food & Beverage areas as required.
• Support banquet functions, meetings, events, and group business in coordination with Banquet leadership when business needs require.
• Maintain strong guest service by being present on the floor, resolving concerns promptly, and supporting service recovery.
• Assist with recruiting, onboarding, training, coaching, scheduling, and developing Food & Beverage Team Members.
• Lead pre-shift meetings and ensure Team Members are informed about menus, promotions, reservations, events, and service expectations.
• Ensure consistent service standards, opening and closing procedures, shift handovers, cleanliness, and operational readiness.
• Support revenue growth through upselling, menu knowledge, promotions, outlet activations, and guest engagement.
• Monitor labour, inventory, ordering, product rotation, waste, supplies, and controllable expenses to support profitability.
• Oversee cash handling, point-of-sale procedures, billing accuracy, discounts, voids, and daily closing processes.
• Ensure Team Members understand menu items, ingredients, allergens, dietary requests, responsible alcohol service, and hotel information.
• Use point-of-sale, reservation, scheduling, inventory, and reporting tools to support accurate communication and decision-making.
• Comply with food safety, health and safety, responsible alcohol service, security, fire regulations, and all hotel policies and procedures.

Qualifications

What are we looking for? To successfully fill this role, you should demonstrate the following qualities, skills, and experience:

• Minimum 3 years of Food & Beverage supervisory or leadership experience, preferably in hotel restaurant, lounge, Grab & Go, or multi-outlet operations; banquet experience is an asset.
• Valid Food Handler Certification and Smart Serve Certification.
• Strong leadership, coaching, communication, and conflict resolution skills.
• Strong guest service skills with the ability to resolve concerns professionally.
• Working knowledge of scheduling, inventory control, labour management, revenue generation, and basic financial controls.
• Comfortable using point-of-sale, reservation, scheduling, inventory, reporting, and Microsoft Office tools.
• Organized, adaptable, detail-oriented, and able to make decisions in a fast-paced environment.
• Post-secondary education in Hospitality Management, Business, or a related field is considered an asset.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

This job is posted for an existing vacancy.

ACCESSIBILITY Hilton Hotels And Resorts Are Committed To Providing Equality Of Services, Access To Facilities For All Our Guests. For More Information On This Hotel's Accessibility For Ontarians With Disabilities (AODA) Policy And Plan, Please Contact The Hotel At

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Toll Free: 1-844-398-0378

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

At Hilton, we don’t just offer jobs—we provide careers built on support, growth, and exceptional benefits that empower you to Thrive personally and professionally. We’re proud to invest in our Team Members’ mental and physical wellbeing, ensuring they feel valued and supported in an inclusive and diverse environment.

When you join Hilton, you gain access to unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Mental wellbeing resources – Your health comes first. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Extended health and welfare plans – Get added peace of mind with health and wellness benefits that go beyond provincial coverage
• Pension and RRSP plans – We’ve got your future in mind with retirement plans that help you grow your savings
• Discounts and perks through Perkopolis – Enjoy exclusive savings on travel, shopping, tickets, and more!
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.