Assistant Manager - Aera

Aera; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Gratuity sharing

Paid vacation and sick days

Health, dental and vision benefits

Mental health coverage

Gym membership discount

Employee assistance program

Group life & disability insurance

Uniform/clothing reimbursement

Monthly dining allowance for O&B sites

Dining discount 50% at O&B locations

RRSP matching

Tuition reimbursement

Job summary

Aera is seeking an Assistant Manager in Toronto to oversee daily operations and lead both Front of House and Back of House teams. You will uphold high standards, develop staff, and create memorable guest experiences in a premier dining destination on The Well’s 38th floor.

Collaborate with leadership to curate events, ensure profitability, and maintain exceptional service across all shifts. Flexible availability, strong hospitality acumen, and beverage expertise are essential.

Qualifications

• 2–3 years of leadership experience in a high-volume hospitality environment.
• Experience managing large parties and delivering exceptional guest experiences.
• Flexible availability, including evenings, weekends, and holidays.
• Experience leading a high-volume bar or lounge environment is an asset.
• Strong wine, cocktail, and beverage knowledge; WSET certification is an asset.
• Results-driven, with the ability to set goals and motivate the team.
• Collaborative leader who drives a culture of excellence.
• Exceptional organization and attention to detail in a fast-paced setting.

Responsibilities

• Oversee daily operations, staffing, service execution, and venue management.
• Lead by example and communicate the restaurant’s vision with enthusiasm.
• Foster a best-in-class beverage program and oversee all F&B offerings.
• Assist with inventory management and control costs.
• Collaborate with leadership to create activations and guest experiences that elevate the brand.
• Uphold the restaurant and O&B standards of service and hospitality.
• Build strong relationships with guests, team members, and stakeholders.
• Coach and empower staff to maintain accountability and growth.

Skills

Leadership

Staff development

Guest service

Communication

Problem-solving

Hospitality

Teamwork

Operations

Bev/wine knowledge

Job description

Company Description

Located on the 38th floor of The Well, Area features a cocktail bar, sushi counter, and luxuriously appointed dining room and rooftop terrace overlooking the city. Paying homage to 21st century American cooking, the menu will highlight a seasonal raw bar, a handsome selection of steaks and chops, and inventive twists on classic comfort food. With the goal of giving each and every guest a truly memorable dining experience, our team is passionate about providing polished, attentive, and intuitive hospitality at every turn.

Company Description

Located on the 38th floor of The Well, Area features a cocktail bar, sushi counter, and luxuriously appointed dining room and rooftop terrace overlooking the city. Paying homage to 21st century American cooking, the menu will highlight a seasonal raw bar, a handsome selection of steaks and chops, and inventive twists on classic comfort food. With the goal of giving each and every guest a truly memorable dining experience, our team is passionate about providing polished, attentive, and intuitive hospitality at every turn.

What’s in it for you :

• Competitive salary
• Gratuity sharing
• Paid Vacation, Personal, and Sick Days
• Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• Discounted gym membership and Employee Assistance Program
• Group Life & Disability Insurance
• Management Uniform/ Clothing Reimbursement
• Monthly dining allowance for all O&B locations
• 50% Dining Discount for all O&B locations
• RRSP Matching
• Tuition Reimbursement

Job Description

Joining Aera means becoming part of an extraordinary team dedicated to delivering exceptional hospitality and unforgettable guest experiences. As an Assistant Manager, you will play an integral role in the day-to-day operations of one of Toronto’s most exciting dining destinations. Working closely with both Front of House and Back of House teams, you will help build and develop high-performing teams, uphold our standards and operating procedures, and contribute to creating the warm, welcoming, and truly memorable experiences that set Aera apart.

Day to Day

• Oversee daily operations, including staffing, service execution, security, and venue management.
• Communicate the restaurant’s vision with enthusiasm and lead by example in all aspects of hospitality.
• Foster and maintain a best-in-class beverage program and possess a strong understanding of all food and beverage offerings within the restaurant.
• Assist with inventory management, including beverages and supplies, while supporting profitability and cost controls.
• Collaborate with the leadership team to curate exciting activations, events, and guest experiences that elevate the Aera brand.
• Embody the O&B Values every day and inspire the team with a positive vision for the future.
• Consistently uphold and execute O&B’s standards of technical service and attention to detail.
• Build and maintain strong relationships with guests, team members, and senior leadership, inspiring the team to deliver exceptional hospitality.
• Demonstrate high personal integrity and sound business ethics while acting as an ambassador for the restaurant and the O&B brand.
• Apply strong problem-solving and conflict-resolution skills while coaching and empowering others to do the same.
• Stay informed on industry trends, Toronto’s dining scene, and evolving guest preferences to ensure experiences remain fresh, relevant, and memorable.
• Support the training, development, and performance of team members, helping to cultivate a culture of accountability, growth, and excellence.
• Thrive in a fast-paced environment and lead with professionalism, energy, and a genuine passion for hospitality.

Qualifications

• 2–3 years of leadership experience in a high-volume hospitality environment, with previous management experience preferred.
• Experience managing large parties and delivering exceptional guest experiences in a fast-paced setting.
• Flexible availability, including evenings, weekends, and holidays, with increased availability during peak periods and the summer season.
• Experience leading a high-volume bar or lounge environment is considered an asset.
• Strong wine, cocktail, and beverage knowledge; WSET certification is an asset.
• Results-driven, with the ability to set goals, drive performance, and motivate your team to continuously raise the bar.
• A collaborative leader who understands that great teams achieve more together.
• Exceptionally organized, with strong attention to detail and the ability to think quickly and adapt in a dynamic environment.
• Passionate about hospitality, with a commitment to continuous learning and professional development.
• Strong communication and interpersonal skills, with the ability to build meaningful relationships with guests, team members, and stakeholders alike.

Additional Information

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.