Assistant General Manager - Aera

Aera; Toronto; Presencial; CAD 55.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Paid vacation, sick, and personal days

Gratuity sharing

Health, Dental and Vision benefits

Gym membership discount

Employee Assistance Program

Group Life & Disability Insurance

Uniform reimbursement

Dining allowance for all O&B locations

Dining discount for all O&B locations

RRSP Matching

Tuition Reimbursement

Descripción de la vacante

Aera, located in Toronto, is seeking an Assistant General Manager to lead daily restaurant operations and grow high-performing teams. Reporting to the General Manager, you will supervise both Front and Back of House, uphold standards, and drive exceptional hospitality.

The role focuses on team development, guest satisfaction, and operational excellence across a flagship dining concept. You will guide recruitment, training, and performance coaching while maintaining strong relationships with

Formación

• 2–3 years of leadership experience in a high-volume, upscale hospitality environment.
• Inspiring hospitality professional with a passion for exceptional guest experiences.
• Proactive problem-solver always seeking efficient solutions.
• Results-driven with ability to set goals, drive performance, and motivate teams.
• Collaborative leader who values teamwork and staff development.
• Outstanding organization with attention to detail in a fast-paced setting.
• Commitment to personal and professional growth and learning opportunities.

Responsabilidades

• Lead and communicate the restaurant vision to all team members; set the example.
• Uphold O&B values and drive the future direction with the team.
• Monitor and achieve technical service standards and details.
• Build and maintain relationships with guests, staff and senior leadership.
• Develop a standout bar program and ensure guest engagement.
• Demonstrate integrity and promote the restaurant positively.
• Recruit, train, and coach management; manage performance.
• Resolve conflicts and model problem-solving for the team.
• Assist with sales tracking, invoicing, and inventory management.
• Coach management to run well-informed pre-service briefings.

Conocimientos

Leadership

Guest Experience

Team Motivation

Operations Oversight

Communication

Descripción del empleo

Company Description

Located on the 38th floor of The Well, Aera is an upscale flagship restaurant featuring a cocktail bar, sushi counter, and a luxuriously appointed dining room and rooftop terrace with sweeping views of the city. Inspired by 21st-century American cuisine, the menu showcases a seasonal raw bar, a refined selection of steaks and chops, and creative interpretations of classic comfort food. At Aera, every detail is designed to deliver a memorable dining experience. Our team is committed to polished, attentive, and intuitive hospitality at every touchpoint, ensuring each guest feels seamlessly cared for from arrival to departure.

Company Description

Located on the 38th floor of The Well, Aera is an upscale flagship restaurant featuring a cocktail bar, sushi counter, and a luxuriously appointed dining room and rooftop terrace with sweeping views of the city. Inspired by 21st-century American cuisine, the menu showcases a seasonal raw bar, a refined selection of steaks and chops, and creative interpretations of classic comfort food. At Aera, every detail is designed to deliver a memorable dining experience. Our team is committed to polished, attentive, and intuitive hospitality at every touchpoint, ensuring each guest feels seamlessly cared for from arrival to departure.

What's in it for you?

• Competitive salary
• Paid vacation, sick, and personal days
• Gratuity sharing
• Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• Discounted gym membership and Employee Assistance Program
• Group Life & Disability Insurance
• Management Clothing Reimbursement
• Monthly dining allowance for all O&B locations
• 50% Dining Discount for all O&B locations
• RRSP Matching
• Tuition Reimbursement
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Joining Aera means becoming part of an extraordinary team dedicated to delivering exceptional hospitality and unforgettable guest experiences. Reporting to the General Manager, the Assistant General Manager plays a key leadership role in all aspects of restaurant operations. Working closely with both Front of House and Back of House teams, you will help build and develop high-performing teams, uphold our standards and operating procedures, and drive operational excellence. Through professional, enthusiastic leadership and a commitment to hospitality, you will contribute to what sets Aera apart—creating a warm, welcoming, and truly memorable experience for every guest.

The Day to Day:

• You enthusiastically communicate the restaurants vision to all team members and lead by example.
• You embody the O&B values daily and inspires the team with his/her exciting vision for the future
• You’re able to regularly monitors and achieves the O&B points of technical service and points of details
• You’re strong suit is building and maintaining relationships with guests, team members and senior management alike
• You understand how to create, foster and maintain a rave worthy bar program.
• You are have high personal integrity, business ethics and take every opportunity to promote the restaurant
• You’ve got a keen eye for talent and conduct recruitment selection, training and development initiatives as well as performance management and employee coaching
• You apply and uses conflict resolution and problem solving skills and inspire others to do the same
• You’ve got a savvy business acumen and assists with the tracking of sales, invoicing, and managing inventory
• You conduct and also coach your management team to host well informed briefings with service staff prior to each function or service
• You have a strong grasp or service needs experience and schedule accordingly

Qualifications

• 2–3 years of leadership experience in a high-volume, upscale hospitality environment, with previous management experience preferred.
• An inspiring and seasoned hospitality professional with a passion for creating exceptional guest experiences.
• A proactive problem-solver who is always looking for more effective and efficient ways of working.
• Results-driven, with the ability to set goals, drive performance, and motivate your team to continuously raise the bar.
• A collaborative leader who understands that great teams achieve more together.
• Exceptionally organized, with strong attention to detail and the ability to think quick and adapt in a fast-paced environment.
• Committed to personal and professional growth, with a desire to take advantage of the learning and development opportunities we offer.
• Strong communication and interpersonal skills, with the ability to build relationships with guests, team members, and stakeholders alike.

Additional Information

This is a current vacancy

Salary: $55,000 - $68,000

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.