Assistant General Manager - Lulu Bar

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation & sick days

Gratuity sharing

Health & dental coverage

Mental health support

Discounted gym membership

Employee assistance program

Life & disability insurance

Uniform reimbursement

Dining allowance

Dining discount

RRSP matching

Tuition reimbursement

Job summary

Lulu Bar, part of Oliver & Bonacini Hospitality, in Toronto, is seeking a hands-on leader to drive guest experiences and team performance. You will report to the General Manager and help shape service standards, coaching FOH and BOH teams to deliver an exceptional, consistent guest experience.

Bring 2–3 years of hospitality leadership, a collaborative mindset, and a passion for growth. Expect a dynamic, fast-paced environment with ongoing education and advancement opportunities within O&B’s

Qualifications

• 2-3 years of experience in a similar work environment.
• Inspiring and seasoned hospitality professional.
• Actively seeking more efficient ways of doing things.
• Able to strive to hit goals and challenge the team.
• Appreciates collaborative teamwork.
• Impeccable attention to detail and quick thinking.
• Eager to grow with education opportunities offered.

Responsibilities

• Communicate the restaurant vision to all team members and lead by example.
• Inspire the team with a compelling future vision.
• Monitor service standards and ensure attention to detail.
• Build and maintain relationships with guests, team members and management.
• Create and maintain a standout bar program.
• Demonstrate integrity, ethics and promote the restaurant.
• Oversee recruitment, training, development, performance coaching.
• Apply conflict resolution and problem solving with the team.
• Track sales, invoicing and inventory; coach management for briefings.
• Schedule staff according to service needs and staff strengths.

Skills

Hospitality experience

Team leadership

Recruitment & coaching

Attention to detail

Job description

Company Description

Lulu Bar offers an escape from the ordinary. Inspired by the hidden gems discovered while travelling, Lulu creates a vibrant and welcoming atmosphere that feels like a getaway — right in your own backyard.

Our Pacific-inspired menu features fresh, wood-fired dishes that are light, vibrant, and full of flavour. Complementing the culinary experience is a fun and refreshing beverage program, featuring sake, beer, and creative cocktails inspired by destinations from around the world.

At Lulu Bar, every visit is designed to transport guests far from home — and that’s exactly how we like

What's in it for you?

• Competitive salary
• Paid vacation, sick, and personal days
• Gratuity sharing
• Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• Discounted gym membership and Employee Assistance Program
• Group Life & Disability Insurance
• Management Uniform/ Clothing Reimbursement
• Monthly dining allowance for all O&B and Freehand locations
• 50% Dining Discount for all O&B and Freehand locations
• RRSP Matching
• Tuition Reimbursement
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Joining us means you will be part of an extraordinary and exciting company! You’re a key team player reporting to the General Manager. You’re involved in many aspects the restaurant including maintaining and encouraging high performing teams, upholding our tried and true (or sought after set of systems and procedures) set of systems and procedures while working closely with your FOH and BOH Teams. You bring professional, enthusiastic leadership each day; and contribute in setting our restaurants apart while maintaining a warm, welcoming and rave worthy guest experience!

The Day to Day:

• You enthusiastically communicate the restaurants vision to all team members and leads by example.
• You embody the values daily and inspires the team with his/her exciting vision for the future
• You’re able to regularly monitors and achieves the points of technical service and points of details
• You’re strong suit is building and maintaining relationships with guests, team members and senior management alike
• You understand how to create, foster and maintain a rave worthy bar program.
• You are have high personal integrity, business ethics and take every opportunity to promote the restaurant
• You’ve got a keen eye for talent and conduct recruitment selection, training and development initiatives as well as performance management and employee coaching
• You apply and uses conflict resolution and problem solving skills and inspire others to do the same
• You’ve got a savvy business acumen and assists with the tracking of sales, invoicing, and managing inventory
• You conduct and also coach your management team to host well informed briefings withservice staff prior to each function or service
• You have a strong grasp or service needs experience and schedule accordingly

Qualifications

• 2-3 years of experience in a similar work environment
• You’re an inspiring and seasoned hospitality professional
• Actively seeking a more efficient way of doing things
• You’re able to strive to hit goals and challenge yourself and your team with new goals
• You appreciate working collaboratively with a team, recognizing we are stronger together
• You’ll impress up with your impeccable attention to detail and ability to quickly think on your feet
• You’re looking to grow with us and soak in all the (optional) education opportunities we offer

Additional Information

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.