Server Assistant - The Guild

Oliver & Bonacini Hospitality; Calgary; In loco; CAD 21.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount for all O&B

Training and development opportunities

Health, dental and vision benefits

Career opportunities

Descrizione del lavoro

Oliver & Bonacini Hospitality is seeking a Server Assistant in Calgary to support the Front of House team. Under the direction of the Front of House Management Team, you will verify mise en place, maintain cleanliness, and assist with food running while upholding O&B presentation standards.

This full-time role requires a valid Smart Serve certification, 6 months to 1 year in a fast-paced restaurant, weekend/evening/holiday availability, and a strong attention to detail.

Competenze

• Valid Smart Serve Certification is required.
• 6 months to 1 year experience in a fast-paced restaurant.
• Weekend, evening, and holiday availability.
• High attention to detail and professional urgency.
• Legally eligible to work in Canada.

Mansioni

• Assist with food running and ensuring proper mise en place.
• Maintain cleanliness and organization of the station and dining area.
• Coordinate with Servers and Hosts to maximize seating.
• Ensure condiments are stocked and fridges stocked with milk, cream, butter, etc.
• Follow all food safety standards and systems.
• Handle guest questions about food and services as needed.
• Other duties as assigned.

Conoscenze

Strong communication

Attention to detail

Professional urgency

Calm under pressure

Formazione

Smart Serve Certification

Descrizione del lavoro

Company Description

A destination for inventive, contemporary cuisine where bold flavours meet artistic presentation in a vibrant, modern setting. Joining us means becoming part of a team that thrives on creativity, precision, and passion for hospitality. You’ll craft memorable guest experiences, contribute to an environment that celebrates innovation, and be part of a culture that values collaboration, skill, and the artistry of exceptional dining.

Company Description

A destination for inventive, contemporary cuisine where bold flavours meet artistic presentation in a vibrant, modern setting. Joining us means becoming part of a team that thrives on creativity, precision, and passion for hospitality. You’ll craft memorable guest experiences, contribute to an environment that celebrates innovation, and be part of a culture that values collaboration, skill, and the artistry of exceptional dining.

What's in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The day to day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required

Qualifications

• Valid Smart Serve Certification, required.
• 6 months- 1 year previous experience in a fast paced restaurant environment
• Weekend availability/ evening/ Holiday
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environmentAbility to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• This is a full time position
• Legally eligible to work in Canada

Additional Information

This is a current vacancy.

Wage: $15 + shared gratuities

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.