Assistant General Manager - Aera

Oliver & Bonacini; Toronto; On-site; CAD 55,000 - 68,000; Full time

Benefits offered by this job

Paid vacation, sick, and personal days

Gratuity sharing

Health, Dental and Vision benefits

Discounted gym membership

Employee Assistance Program

Group Life & Disability Insurance

Management Clothing Reimbursement

Monthly dining allowance

50% Dining Discount for O&B locations

RRSP Matching

Tuition Reimbursement

Job summary

Oliver & Bonacini’s Aera on The Well in Toronto is hiring an Assistant General Manager to lead restaurant operations alongside Front of House and Back of House teams. Reporting to the General Manager, you will develop high-performing teams, uphold standards, and drive operational excellence to deliver polished guest experiences.

You have 2–3 years of leadership in an upscale, high-volume hospitality setting and a proactive, collaborative approach.

Qualifications

• 2–3 years of leadership experience in a high-volume, upscale hospitality environment.
• Seasoned hospitality professional with a passion for guest experiences.
• Proactive problem-solver with a focus on efficiency and service quality.
• Goal-oriented with ability to drive performance and coach teams.
• Collaborative leader who builds strong teams and relationships.

Responsibilities

• Lead by example and communicate restaurant vision to the team daily.
• Uphold O&B values and drive exceptional guest experiences.
• Monitor service standards and details to ensure consistency.
• Recruit, train, and develop staff; manage performance and coaching.
• Foster a strong bar program and guest relations.
• Oversee recruitment, scheduling, inventory, and operations oversight.
• Coach management to conduct effective pre-shift briefings.
• Support sales tracking, invoicing, and budget adherence.

Skills

Leadership experience

Problem-solving

Communication skills

Team motivation

Attention to detail

Hospitality knowledge

Job description

• Compensation: CAD 55,000 - CAD 68,000 - yearly

Company Description

Located on the 38th floor of The Well, Aera is an upscale flagship restaurant featuring a cocktail bar, sushi counter, and a luxuriously appointed dining room and rooftop terrace with sweeping views of the city. Inspired by 21st-century American cuisine, the menu showcases a seasonal raw bar, a refined selection of steaks and chops, and creative interpretations of classic comfort food. At Aera, every detail is designed to deliver a memorable dining experience. Our team is committed to polished, attentive, and intuitive hospitality at every touchpoint, ensuring each guest feels seamlessly cared for from arrival to departure.

What's in it for you?

• Paid vacation, sick, and personal days
• Gratuity sharing
• Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• Discounted gym membership and Employee Assistance Program
• Group Life & Disability Insurance
• Management Clothing Reimbursement
• Monthly dining allowance for all O&B locations
• 50% Dining Discount for all O&B locations
• RRSP Matching
• Tuition Reimbursement
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Joining Aera means becoming part of an extraordinary team dedicated to delivering exceptional hospitality and unforgettable guest experiences. Reporting to the General Manager, the Assistant General Manager plays a key leadership role in all aspects of restaurant operations. Working closely with both Front of House and Back of House teams, you will help build and develop high-performing teams, uphold our standards and operating procedures, and drive operational excellence. Through professional, enthusiastic leadership and a commitment to hospitality, you will contribute to what sets Aera apart—creating a warm, welcoming, and truly memorable experience for every guest.

The Day to Day:

• You enthusiastically communicate the restaurants vision to all team members and leadby example.
• You embody the O&B values daily and inspires the team with his/her exciting vision for the future
• You’re able to regularly monitors and achieves the O&B points of technical service and points of details
• You’re strong suit is building and maintaining relationships with guests, team members and senior management alike
• You understand how to create, foster and maintain a rave worthy bar program.
• You are have high personal integrity, business ethics and take every opportunity to promote the restaurant
• You’ve got a keen eye for talent and conduct recruitment selection, training and development initiatives as well as performance management and employee coaching
• You apply and uses conflict resolution and problem solving skills and inspire others to do the same
• You’ve got a savvy business acumen and assists with the tracking of sales, invoicing, and managing inventory
• You conduct and also coach your management team to host well informed briefings withservice staff prior to each function or service
• You have a strong grasp or service needs experience and schedule accordingly

Qualifications

• 2–3 years of leadership experience in a high-volume, upscale hospitality environment, with previous management experience preferred.
• An inspiring and seasoned hospitality professional with a passion for creating exceptional guest experiences.
• A proactive problem-solver who is always looking for more effective and efficient ways of working.
• Results-driven, with the ability to set goals, drive performance, and motivate your team to continuously raise the bar.
• A collaborative leader who understands that great teams achieve more together.
• Exceptionally organized, with strong attention to detail and the ability to think quickly and adapt in a fast-paced environment.
• Committed to personal and professional growth, with a desire to take advantage of the learning and development opportunities we offer.
• Strong communication and interpersonal skills, with the ability to build relationships with guests, team members, and stakeholders alike.

Additional Information

This is a current vacancy

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.