Assistant Manager

Foot Locker, Inc.; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an enthusiastic leader to join their team in delivering exceptional customer service and driving sales. In this dynamic role, you will coach and motivate your team, ensuring that customers receive an elevated experience while maintaining high operational standards. With a strong focus on product knowledge and team collaboration, you will contribute to a positive work environment and help shape the future of retail. If you are resourceful, adaptable, and passionate about sports and customer engagement, this opportunity is perfect for you.

Benefits

Employee Discount (30-50%)

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Strong cognitive and mathematical skills, including problem analysis.

Responsibilities

• Coaching and motivating your team to drive sales and customer service.
• Ensuring high levels of customer satisfaction and product knowledge.

Skills

Leadership

Customer Service

Sales Skills

Problem Analysis

Decision Making

Mathematical Skills

Job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities

In compliance with Bill 190