Assistant Manager

Ontario Trillium Foundation; Canada; On-site; CAD 42,000 - 62,000; Full time

Job summary

Popeyes Canada is seeking an Assistant Manager who leads daily operations with a passion for guest experience and brand standards. You will support the Restaurant General Manager, help develop future leaders, and ensure food is prepared and served with Popeyes Cajun Hospitality.

You will coach and mentor diverse teams, manage costs, forecast sales, and run shifts, ensuring high performance while upholding Popeyes standards.

Qualifications

• Demonstrates passion for guest service and creating exceptional guest experiences.
• Builds relationships with guests and team members.
• Has strong operational experience and is ready to run a Popeyes restaurant.
• Mentors and coaches team members and delegates tasks.

Responsibilities

• Assists in guest recovery.
• Capable of supervising a shift on their own.
• Orientation of new team members.
• Conducts self-evaluations and cash accountability.
• Leads shift huddles and develops shift leaders.

Skills

Guest service

Operational leadership

Staff development

Delegation

Shift supervision

Forecast sales

Scheduling

Interview candidates

Job description

As an Assistant Manager, you are a leader in the restaurant with a passion for ensuring daily operation excellence by creating a memorable Guest experience and helping your teams learn and grow. You support your Restaurant General Manager (RGM) by investing your time in developing future leaders, upholding brand standards, and assisting the RGM with essential duties. You ensure that your team deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes famous Cajun Hospitality.

Come join us if you:

• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with guests and your team
• Have strong operational experience
• Have a passion for coaching and mentoring and are comfortable delegating tasks
• Are ready to take on the full responsibility of running a Popeyes restaurant
• Enjoy leading a diverse team in a fast-paced environment
• Are able to engage others and develop high performance within your team

Duties and Responsibilities:

• Assists in Guest Recovery
• Can supervise shift alone
• Facilities orientation of new Team Members
• Facilitates orientation of new employees
• Complete self-evaluations
• Cash Accountability
• Shift huddles
• Develops skills of shift leaders
• Forecast sales
• Interview candidates
• Manages food cost, labor and other controllable costs
• Order products
• Scheduling
• Review and approve food invoices